Randall Library Home

In-Person Help

Learning Commons Help Desk


Help DeskGet walk-in research assistance from UNCW Librarians at the Learning Commons Help Desk. iPrint help is also available at the Help Desk at certain times.

Here are upcoming hours for the Help Desk:
Jul. 28, 2014 : 9:00am - 5:00pm
Jul. 29, 2014 : 9:00am - 5:00pm
Jul. 30, 2014 : 9:00am - 5:00pm
Jul. 31, 2014 : 9:00am - 5:00pm
Aug. 1, 2014 : 10:00am - 4:00pm

Other Service Points

Circulation Desk

Circulation Desk

In addition to checking your library materials in and out, Circulation staff can assist you with renewing items, placing holds, course reserves, questions about your library account and other library questions when the Help Desk is closed. The Circulation Desk is open any time the library is open.

 

 

TAC (Technology Assistance Center)

TAC Desk

The Technology Assistance Center (TAC) is located on the first floor, at the back of the library, to answer your questions and provide support for all your computing issues or problems. The TAC provides phone, e-mail and walk-in assistance to the UNCW campus community. Students, faculty & staff can also check out laptop computers, headphones, digital cameras, video cameras, portable DVD players, and flash drives. Students, faculty & staff can also check out laptop computers, headphones, digital cameras, video cameras, portable DVD players, and flash drives. View the TAC hours.

One-on-One Help

people graphicDo you need more in-depth help finding information for your papers, projects, thesis, or other research? Would you like to meet one-on-one with a librarian to learn how to better use the library? If so, please fill out this form or contact the librarian in your subject area. If you fill out the form below, a librarian will contact you to schedule an appointment.

We will help you to use the research databases, library catalog, and other resources to find articles and books for your papers, and show you how to obtain resources that we don't have in our library. This service is provided for students, faculty, and staff at UNCW.

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