Library FAQ - Computers, Printing & Copying

*NOTE: There are additional applications installed on TealWare that are not displayed on this list. These applications are dependent upon licensing specific to the area by which they were purchased.

Logon with your UNCW email username (without the @uncw.edu) and email password.

See UNCW's ITSD "Connect to UNCW's Wireless Networks" webpage.

Yes. Just select “seahawkguest” from your wireless connections on your laptop.

UNCW Students, Faculty and Staff need a laptop computer running Windows 95/98/ME/2000/XP/Vista/7 with an Ethernet interface, either "wireless" Ethernet or "wired" Ethernet.

"Wired" Ethernet requires a cable that connects your laptop to a wall jack. Currently three types of Ethernet connections are available for the laptop:

1. A built-in Ethernet interface (offered in many models such as the Dell). If you are in the market for a laptop this is probably your best option.
2. A PCMCIA card (credit card size) that is installed into a slot on your laptop.
3. A USB Ethernet interface.

"Wireless" Ethernet does not require a cable.

How to connect to the wireless network

• Five guest computer stations are located on the first floor of the library.
• Guests must register for a free account at the Circulation Desk.
• The session time limit on these computers is one hour, and guests are limited to a total of two hours daily.
• Guests can reserve a computer station using the reservation computer located in the guest computer area.
• These computers have internet access and MS Word, PowerPoint, Excel and Access software. There is no other software available on these computers.

Yes, By using the VPN (Virtual Private Network) you can access licensed eResources such as JSTOR and EbscoHost from off-campus locations as if you were on campus; allowing you access without having to log on.

Guest computer users can save materials either by emailing to your personal email account (ex. Yahoo, Gmail...) or by saving to a CD ROM or a flash drive (you will need to bring your own).  Guests computers are not equipped with floppy or zip drives and do not allow downloading software.
 

Internet Explorer - Click on: Tools/Internet Options. Click “Delete Cookies.” Click “Delete Files,” include off-line files. Click OK. Close the options box.
 
FireFox - Click on: Tools/Options/Privacy. Click “Clear Cookies.” Click “Clear Cache.” Close the options box.

• E-mail will be set up for new students 5 business days after registration.
• Your student e-mail address is your initials followed by four randomly generated numbers.
• To find your e-mail address, go to UNCW SeaPort at http://seaport.uncw.edu and follow the steps listed under the log in boxes.
• This and more IT info for students at http://uncw.edu/itsd/living/

UNCW students, staff and faculty can check out headphones for 4 hours at TAC, located at the back of Randall Library on the first floor.
Headphones for guests are secured to the guest computers; available for use when using the computers.

Go to the TAC located on the first floor of Randall Library. 

 The following equipment is available to check out at TAC on the first floor of Randall Library:

• Laptop computers (Dell and Apple) – 4-hour checkout for students
• Headphones – 4-hour checkout for students / faculty / staff
• Digital cameras - 7 day checkout for students / faculty / staff
• Video cameras - 7-day checkout for students / faculty / staff
• Portable DVD players - 4 hour checkout for students / faculty / staff
• Flash drives – 3-day checkout for students / faculty / staff

*eReaders are available at the Circulation Desk for a 14-day checkout only by UNCW students, staff, and faculty.

Off-campus access to UNCW Randall Library’s licensed eResources such as EbscoHost, JSTOR, ScienceDirect and Course Reserves is limited to UNCW students, staff and faculty who authenticate or use the campus VPN. To access these resources from off-campus, start at the library website and use the links provided on our Articles & eResources page, or in our Library Catalog.

• When you select a licensed resource from our website, you will be prompted to log in.
• To log in, please enter:
  • Your campus username (email address without the @xxxx.edu)
  • Your campus (email) password
  • Click the button for UNC Wilmington
• Once logged in, you will be automatically transferred to the resource you selected.

• Photocopiers are located on the first floor of the library.
• There is one coin operated copier near the Circulation Desk.
• All other copiers require a UNCW One Card or guest card. They can be found in the Learning Commons near the Help Desk or in the back near TAC.
• Copying charges are .15 per page (coin copier), .10 per page (guest card) and .08 when the UNCW One Card is used.
• You may deposit money to your card in the library at the Value Transfer Station.  UNCW patrons can add money to their UNCW One Card online: https://uncwonecard.blackboard.com and can use iPrint money for photocopying.
• Microform copiers are located behind the Reference book collection.
• High-volume copying (as opposed to smaller printing needs) may also be done at Dittos, located in the Fisher University Union, for $.05 per page.

• You can make color photocopies using the iPrint copiers on the first floor of the library. Two copiers are located in the Learning Commons near the Help Desk and one in the back of the library near TAC.
• These copiers require a UNCW One Card, but guests can make color copies using the guest copier/printer with their guest printing card.
• Copying charges for a color photocopy is .40 per page for UNCW One Card users, and .50 per page for guests.
• You may deposit money to your card at the library at the Value Transfer Station. UNCW patrons can also add money to their UNCW One Card online: https://uncwonecard-sp.blackboard.com/eAccounts/AnonymousHome.aspx
• Color copying is available at Ditto's, in the Student Union, for .24 per page.

Students may use the Value Transfer Station near Circulation to add money to their cards or do so online at uncwonecard.blackboard.com, which requires a minimum deposit of $5.00. During business hours, Auxiliary Services accepts money and add it to students’ cards.

Copying charges are $.10 per page at the coin copier and $.15 when the guest card is used.  UNCW students can use their iPrint money to make copies for $.08 per page.
 

See UNCW's How do I use iPrint page.

See UNCW's How do I Use iPrint webpage.

• Guests must purchase a copy/print card for $1.00 at the value transfer station near the Circulation Desk.  
• Guests must also add money to the card before using the Guest iPrint station.
• Printing costs are $.15 per page (b&w), $.50 per page (color) 
• The print station is located next to the guest computer area.
• Instructions on printing are available at each guest workstation.

• Color printing is available at all iPrint stations. Customers may choose to print in color from any of the library’s computers, including those for guests. 
• User must select the COLOR print driver, the default is the B&W driver
• The release station will show the color print queue once the user logs on and swipes their card; at that point the job may be released or cancelled
• Student color copies are deducted at .40 cents; B & W at .08 cents per print.
• Guest printing costs are .15 cents for B & W; color cost .50.

To print a document from Blackboard, you must save the document to the desktop and then open it and print it from there. 

Students may use the Value Transfer Station near Circulation to add money to their cards or do so online at uncwonecard.blackboard.com, which requires a minimum deposit of $5.00. During business hours, Auxiliary Services accepts money and add it to students’ cards.

There are 13 iPrint stations located in Randall Library.  On the first floor there are 6 iPrint stations located in the Learning Commons and one next to Java City Coffee Bar (all identified with an iPrint banner). There are 3 copiers which can also be used for iPrint, two are located in the Learning Common near the Help Desk and one back near TAC. There is also a guest iPrint station located near the guest computers. On the second floor there is an iPrint station outside of Special Collections and one in the Graduate Computer Lab. Please see the Randall Library floor maps for locations of these areas.

Printing for students:

Black and White = $.08 per page

Color = $.40 per page

Printing for guests:

Black and White = $.15 per page

Color = $.50 per page