Randall Library Home

Library FAQ - Computers, Printing, Copying & Scanning

For instructions on how to use our microfilm and microfiche machines (located on the second floor in Government Documents) please refer to the How to use the Microfilm ScanPro 2000 and How to use the Minolta Microfilm Machine guides.

You can charge your iPhone, Android, iPad or other tablets at TAC, compliments of UNCW ITS:

  • Charging Kiosk: provides six secure lockers to store your device while it charges so you can go do other things
  • Charging Area: provides four charging stations so you can charge your mobile device while working on your laptop or studying.
Software on Computer Tealware Software*
  • Adobe
    • Digital Editions
    • Reader XI
  • Audacity 1.3 Beta (Unicode)
  • Desktop Gadget Gallery
  • Windows
    • DVD Maker
    • Fax and Scan
    • Media Center
    • Media Player
  • XPS Viewer
  • 7-Zip
  • Alice 2.2
  • Combined Community Codec Pack
    • Media Player Classic Home Cinema
  • GIMP 2
  • Gnumeric Spreadsheet
  • Google Earth
  • IBM SPSS Statistics 19
  • iTunes
  • Microsoft Office 2010
    • Access
    • Excel
    • InfoPath Designer
    • InfoPath Filter
    • OneNote
    • Outlook
    • PowerPoint
    • Publisher
    • SharePoint Workspace
    • Word
    • Picture Manager
  • Microsoft Silverlight
  • Notepad ++
  • QuickTime Player
  • Main Folder
    • Microsoft Excel Viewer
    • Microsoft PowerPoint Viewer
    • Microsoft Snap Viewer
    • Microsoft Word Viewer
    • Putty
    • Secure Shell SSH
    • WinSCP
    • JMP
    • SAS
    • SPSS
    • GrpReady
  • Computer Science Folder
    • Blue J
    • Eclipse
    • Jcreator
  • Math & Statistics Folder
    • Geometers
    • Maple 14
    • Maple 14
    • Classic Matlab 2010a
    • Matlab 2010b
    • R
  • Microsoft Office 2007 Folder
    • Access
    • Excel
    • Infopath
    • Outlook
    • PowerPoint
    • Publisher
    • Word
  • Microsoft Office 2010 Folder
    • Access
    • Excel
    • Outlook
    • PowerPoint
    • Word


*NOTE: There are additional applications installed on TealWare that are not displayed on this list. These applications are dependent upon licensing specific to the area by which they were purchased.

Logon with your UNCW email username (without the @uncw.edu) and email password.

Yes. Just select “seahawkguest” from your wireless connections on your laptop.

UNCW Students, Faculty and Staff need a laptop computer running Windows 95/98/ME/2000/XP/Vista/7 with an Ethernet interface, either "wireless" Ethernet or "wired" Ethernet.

"Wired" Ethernet requires a cable that connects your laptop to a wall jack. Currently three types of Ethernet connections are available for the laptop:

  1. A built-in Ethernet interface (offered in many models such as the Dell). If you are in the market for a laptop this is probably your best option.
  2. A PCMCIA card (credit card size) that is installed into a slot on your laptop.
  3. A USB Ethernet interface.

"Wireless" Ethernet does not require a cable.

How to connect to the wireless network

  • Five guest computer stations are located on the first floor of the library.
  • Guests must register for a free account at the Circulation Desk.
  • The session time limit on these computers is one hour, and guests are limited to a total of two hours daily.
  • Guests can reserve a computer station using the reservation computer located in the guest computer area.
  • These computers have internet access and MS Word, PowerPoint, Excel and Access software. There is no other software available on these computers.

Guest computer users can save materials either by emailing to your personal email account (ex. Yahoo, Gmail...) or by saving to a CD ROM or a flash drive (you will need to bring your own).  Guests computers are not equipped with floppy or zip drives and do not allow downloading software.

Internet Explorer - Click on: Tools/Internet Options. Click “Delete Cookies.” Click “Delete Files,” include off-line files. Click OK. Close the options box.
FireFox - Click on: Tools/Options/Privacy. Click “Clear Cookies.” Click “Clear Cache.” Close the options box.


  • E-mail will be set up for new students 5 business days after registration.
  • Your student e-mail address is your initials followed by four randomly generated numbers.
  • To find your e-mail address, go to UNCW SeaPort at http://seaport.uncw.edu and follow the steps listed under the log in boxes.
  • This and more IT info for students at http://uncw.edu/itsd/living/


UNCW students, staff and faculty can check out headphones for 6 hours at TAC, located at the back of Randall Library on the first floor.

Headphones for guests are secured to the guest computers; available for use when using the computers.

Go to the TAC located on the first floor of Randall Library. 

 The following equipment is available to check out at TAC on the first floor of Randall Library:

  • Laptop computers (Dell and Apple) – 6-hour checkout for students
  • Headphones – 6-hour checkout for students / faculty / staff

*eReaders are available at the Circulation Desk for a 14-day checkout only by UNCW students, staff, and faculty.

To access these resources from off-campus, start at the library website and use the links provided on our Articles & Databases page, or in our Library Catalog.

  • When you select a licensed resource from our website, you will be prompted to log in.
  • To log in, please enter:
    • Your campus username (email address without the @xxxx.edu)
    • Your campus (email) password
    • Click the button for UNC Wilmington
  • Once logged in, you will be automatically transferred to the resource you selected.
  • Photocopiers are located on the first floor of the library in the Learning Commons.
  • There is one coin operated copier near the Circulation Desk.
  • All other copiers require a UNCW One Card or guest card. They can be found in the Learning Commons.
  • Copying charges are .15 per page (coin copier), .10 per page (guest card) and .08 when the UNCW One Card is used.
  • You may deposit money to your card in the library at the Value Transfer Station.  UNCW patrons can add money to their UNCW One Card online: https://uncwonecard.blackboard.com and can use iPrint money for photocopying.
  • Microform copiers are located on the second floor near Government Documents.
  • High-volume copying (as opposed to smaller printing needs) may also be done the iPrint Business Center, located in the back of Randall (near TAC), for $.05 per page.
  • You can make color photocopies using the iPrint copiers on the first floor of the library. Two copiers are located in the Learning Commons.
  • These copiers require a UNCW One Card, but guests can make color copies using the guest copier/printer with their guest printing card.
  • Copying charges for a color photocopy is .40 per page for UNCW One Card users, and .50 per page for guests.
  • You may deposit money to your card at the library at the Value Transfer Station. UNCW patrons can also add money to their UNCW One Card online: https://uncwonecard-sp.blackboard.com/eAccounts/AnonymousHome.aspx
  • Color copying is available at the iPrint Business Center, in the back of Randall (near TAC), for .24 per page.

You can add money to your Seahawk Buck account on your OneCard at the "Value Transfer Station" machine near Circulation in the library or online at uncwonecard.blackboard.com. During business hours, Auxiliary Services can also add accept money to be added to your account.


Copying charges are $.10 per page at the coin copier and $.15 when the guest card is used.  UNCW students can use their iPrint money to make copies for $.08 per page.

  • Guests must purchase a copy/print card for $1.00 at the value transfer station near the Circulation Desk.  
  • Guests must also add money to the card before using the Guest iPrint station.
  • Printing costs are $.15 per page (b&w), $.50 per page (color) 
  • The print station is located next to the guest computer area.
  • Instructions on printing are available at each guest workstation.
  • Color printing is available from all iPrint stations. You may choose to print in color from any of the library’s computers, including those for guests. 
  • When sending the print job, select the COLOR print driver (the default is the B&W driver).
  • Pick up your print job
  • Color copies cost .40 cents/page for Students, Staff & Faculty.
  • Guest printing costs are .50 cents/page for color.


To print a document from Blackboard, you must save the document to the desktop and then open it and print it from there. 

You can add money to your Seahawk Buck account on your OneCard at the "Value Transfer Station" machine near Circulation in the library or online at uncwonecard.blackboard.com. During business hours, Auxiliary Services can also add accept money to be added to your account.


Option A: You can purchase a guest print card for $1.00 (plus at least $1 deposit for printing) at the Value Transfer Station located on the first floor of the library (near the Circulation Desk). Print jobs must be sent to the guest printer.   Color prints are $.50, and b&w are $.15. The Guest printer only prints double-sided. In order to change this setting you must go into MS Word and select: print properties – binding – print type – single sided.
Option B: You can save your work to the Timmy drive.

Option C: Students, Faculty and Staff can check-out flash drives at TAC to save their work for later printing.

Option D: Email yourself the documents for later retrieval.
Option E: Print jobs remain in the iPrint queue for 24 hours. You can pick up job from any iPrint on campus once you have retrieved your UNCW ID card.
Option F: Go to the iPrint Business Center in the back of Randall (near TAC) where you can pay with cash, check, or Seahawk Bucks to print or copy.  Color prints are $.24, and b&w prints are $.05.

There are 13 iPrint stations located in Randall Library.  On the first floor there are 7 student iPrint stations located in the Learning Commons as well as 1 next to Port City Java Coffee Bar (all identified with an iPrint banner). There are 2 copiers which can be used with iPrint; they can also be found in the Learning Commons. There is also a guest iPrint station located near the guest computers. On the second floor, you can find an iPrint station outside of Special Collections and one in the Graduate Computer Lab. Please see the Randall Library floor maps for locations of these areas.

Printing for students:

Black and White = $.08 per page

Color = $.40 per page

Printing for guests:

Black and White = $.15 per page

Color = $.50 per page

There are 4 scanners in the Learning Commons, and additional scanners by the TAC, freely available for student, faculty, and staff use. These scanners are each connected to computers allowing you to save, print and edit your scans. View map of computers and equipment.