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Library FAQ - Computers, Printing & Copying


How do I print to iPrint from my personal computer?

http://www.uncw.edu/ba/iprint/how.htm#pc

How do I use iPrint?

http://www.uncw.edu/ba/iprint/how.htm

Is there color printing in the library?

Color printing is available at all iPrint stations. Customers may choose to print in color from any of the library’s computers, including those for guests. 
  • User must select the COLOR print driver, the default is the B&W driver
  • The release station will show the color print queue once the user logs on and swipes their card; at that point the job may be released or cancelled
  • Student color copies are deducted at .40 cents; B & W at .08 cents per print.
  • Guest printing costs are .15 cents for B & W; color cost .50.

Having trouble using iPrint with Blackboard?

To print a document from Blackboard, the patron must save the document to the desktop and then open it and print it from there. 

 

How do you add money to the UNCW One Card for more iprints?

Students may use the Value Transfer Station near Circulation/Customer Services to add money to their cards or do so online uncwonecard.blackboard.com, which requires a minimum deposit of $5.00. During business hours, Auxiliary Services will also be able to accept money and add it to students’ cards.

Can students use iprint without their UNCW One Card?

Option A: Print cards are available for purchase for $1.00 (plus at least $1 deposit for printing) at the Value Transfer Station. Print jobs must be sent to the guest printer. 
The Guest printer only prints double-sided. In order to change this setting you must go into MS Word and select: print properties – binding – print type – single sided.
 
Option B: Students are able to save their work to the Timmy drive.
 
Option C: Students, Faculty and Staff are able to check-out flash drives at the Circulation desk to save their work for later printing.
 
Option D: Send job to email for later retrieval.
 
Option E: Print jobs remain in the iPrint queue for 24 hours. Patron can pick up job once they have retrieved their UNCW ID card.
 
Option F: Go to Dittos copy shop and patron can pay cash or credit card to print

Can guests save or download materials on the guest computers?

Guest computer users can save materials either by emailing to your personal email account (ex. Yahoo, Gmail...) or CD ROM or saving to a flash drive.  Guests computers are not equipped with floppy or zip drives and do not allow downloading software.
 

Can you get wireless access if you are not affiliated with UNCW?

Yes. Just select “seahawkguest” from your wireless connections on your laptop.

Does the library offer printing for guests?

Guests must purchase a copy/print card at the value transfer station near the Circulation Desk.  Print cards cost $1.00.  Guests must also add money to the card before using the Guest iPrint station.  The print station is located next to the guest computer area. Instructions on printing are available at each guest workstation.

Are computers available for non-UNCW users?

Five guest computer stations are located on the first floor of the library. Guests must register for a free account at the Circulation Desk. The time limit on these computers is one hour. These computers have internet access and MS Word, PowerPoint, Excel and Access software. There is no other software available on these computers. Guests can reserve a computer station using the reservation computer located in the guest computer area.

Where can I send and receive a FAX?

Campus Post Office: http://www.uncw.edu/ba/postal_services/index.htm

Where can I make copies?
  • Photocopiers are located on the first and second floor of the library.
  • There is one coin operated copier near the Circulation Desk.
  • All other copiers require a UNCW One Card or guest card.
  • Copying charges are .15 per page at the coin copier and .10 when the UNCW One Card or guest card is used.
  • You may deposit money to your card in the library at the Value Transfer Station.  UNCW patrons can add money to their UNCW One Card online: https://uncwonecard.blackboard.com
  • Microform copiers are located near the AV Viewing room.
How do you delete cache/cookies?

Internet Explorer - Click on: Tools/Internet Options. Click “Delete Cookies.” Click “Delete Files,” include off-line files. Click OK. Close the options box.
 
FireFox - Click on: Tools/Options/Privacy. Click “Clear Cookies.” Click “Clear Cache.” Close the options box.

What do you need to connect to the UNCW network with a laptop?

 
UNCW Students, Faculty and Staff need a laptop computer running Windows 95/98/ME/2000/XP/Vista with an Ethernet interface, either "wireless" Ethernet and "wired" Ethernet.

"Wired" Ethernet requires a cable that connects your laptop to a wall jack. Currently three types of Ethernet connections are available for the laptop:

  1. A built-in Ethernet interface (offered in many models such as the Dell). If you are in the market for a laptop this is probably your best option.
  2. A PCMCIA card (credit card size) that is installed into a slot on your laptop.
  3. A USB Ethernet interface.

"Wireless" Ethernet does not require a cable.
How to connect to the wireless network
 

When do new students get a UNCW email address?

E-mail will be set up for new students 5 business days after registration. Your student e-mail address is your initials followed by four randomly generated numbers. To find your e-mail address, go to UNCW SeaPort at http://seaport.uncw.edu and follow the steps listed under the log in boxes.
This and more IT info for students at http://www.uncw.edu/itsd/students/getemail.htmaccounts