Randall Library Home

ILL Lending Info

Libraries: Please visit our Interlibrary Lending service policy for more information about our ILL lending services.

First Time Users

You need to register to use Interlibrary Loan. After you enter your UNCW username and password and login, you will be asked to fill out a registration form.


When should I use Interlibrary Loan?

ILLIf you have carefully searched the Library Catalog for a book or journal, and we do not own it (or have online access to it), then you may place an ILL request for the item.

Interlibrary Loan Contact Info

Phone: 910-962-7312 or 962-7005
Email: libraryill [at] uncw.edu
Office: Randall Library Room 1023G
Office Hours: 8am-4pm Monday - Friday

Frequently Asked Questions

  • UNCW students, staff and faculty can use our free Interlibrary Loan (ILL) service to request items not owned by Randall Library.
  • Log on to Interlibrary Loan Page to create a request.
  • If you have not used Interlibrary Loan before, click on First Time Users and follow the instructions.

Suggest a Purchase: Use this form to suggest a book, video, sound recording or other material that the Randall Library might purchase.

  • UNCW faculty, staff and and students are eligible to request materials not owned by Randall Library through Interlibrary Loan (ILL).
  • First time users will enter their name, address, and other personal information into the system only once, at the time of their first request.  Thereafter, you log in with your UNCW username and password and need only enter the bibliographic information for your requests.
  • Whenever possible, documents are delivered electronically to your ILL account (you will receive email notification).
  • Users can check the status of your request(s) through their Interlibrary Loan account.

Your Interlibrary Loan username and password are the same as your UNCW username and password. If you have forgotten either of those, visit this page.

  • You may request a renewal unless the white band on the item states "No Renewals."
  • To request a renewal, log on your Interlibrary Loan account, click on the transaction number of the item you want to renew, and click the renew button. 
  • You will get an email with a new due date if the request is granted or a message requesting the return of the item if the renewal is denied.