UNCW - Randall Library - Disabilities Services

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Table of contents for this page:

Accessing Randall Library
Library Services for Patrons with Disabilities
Equipment/Software
Links to Disability Resources
State and Local Disability Services
Print and Video Resources

Click Here to make an appointment for assistance

Building Access

Parking
The University has provided three (3) handicap permit parking spaces in the two parking lots closest to Randall Library.

Building Entrance
The main entrance is wheelchair accessible and has automatic doors.

Ramps
Randall Library is accessible to wheelchairs via wheelchair ramps. Additionally, there are electronically operated sliding doors located at the library’s entrance.

Elevators
A publicly accessible elevator to the second floor is located to the left of the Circulation Desk.

Remote Book Drop Box
A remote book drop box is available to the left of the library’s main entrance as well as in the main library parking lot.

Restrooms
Wheelchair-accessible restrooms are located throughout the building.

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William Madison Randall Library at the University of North Carolina Wilmington (UNCW) is committed to providing equal access to all library resources and collections for all library patrons. Randall Library’s policy is to provide, whenever possible, arrangements that enable library patrons with disabilities to work independently. Where independent use of library services and collections are difficult, Randall Library will make provisions, as needed, to facilitate access and use of the Library’s resources and collections. Randall Library collaborates with UNCW's Disability Services, and is committed to upholding the letter and spirit of the Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

Services for UNCW Students

Additional Assistance and Scheduling Appointments
For your convenience and so that the librarians may serve all patrons equally, it is preferred that students requiring additional assistance schedule an appointment with the Library. Scheduling an appointment will guarantee that you obtain the assistance you need when you want it. Assistance is only offered Monday through Friday or as staff availability allows.

Patrons with disabilities in need of additional assistance may schedule appointments by contacting the Coordinator of Research & Information Services at least one (1) business day in advance (Monday - Friday). The Coordinator, Lisa Williams (910-962-3688 or williamsl@uncw.edu), will then make all possible arrangements to assist the patron.

For assistance in typing a paper or performing research that does not require the use of Randall Library, the student or faculty member should contact UNCW Disability Services.

Readers Program
Randall Library coordinates the Readers Program, which matches students with disabilities with fellow students who will pull books and journals, make photocopies, and act as "eyes and hands" for necessary computer work. This program is supported by student volunteers from the Center for Leadership Education and Service (CLES), and is managed by the Coordinator of Research & Information Services (Lisa Williams, 910-962-3688 or williamsl@uncw.edu).

Delivery services for students registered with Disability Services.
Students registered with Disability Services are eligible for document delivery of items in our collection whether that means scanning and delivering electronically or retrieving and mailing.

Students eligible to use this service must first register with ILLiad (https://illiad.uncw.edu/firsttime.html), choose Distance Education as the response to question 10 "Status" on the registration form and enter your mailing address.

Books and other returnable items from the Randall Library will be checked out to you and mailed to your home address with a postage paid return label. A date due slip will be included and we ask that you return the item by the due date. Photocopies of articles from journals will be scanned and sent to you as a PDF file through ILLiad.

Interlibrary Loan and Interlibrary Lending Services (https://illiad.uncw.edu/logon.html) are also available for items Randall Library does not own.

Services for UNCW Students in the library

Pull Service
For UNCW students who need assistance in retrieving books and journals from the shelves, Randall Library staff will assist them if time permits. Patrons must know the call numbers of the books and know which volumes are needed for journals. The amount of time needed depends on staff availability. It is preferred that patrons make an appointment if needing assistance, and do not have a Reader (see Readers Program above).

To schedule an appointment, patrons may contact the Coordinator of Research & Information Services (Lisa Williams, 910-962-3688 or williamsl@uncw.edu). If patrons have not made an appointment for the Pull Service, they may leave their list at the Reference Desk and come back in a specified amount of time.

Photocopying Service
Patrons must know the necessary page numbers of books and citations to journal articles for the items they need photocopied. The amount of time needed depends on staff availability. It is preferred that patrons make an appointment if needing assistance, and do not have a Reader (see Readers Program above).

To schedule an appointment, patrons may contact the Coordinator of Research & Information Services (Lisa Williams, 910-962-3688 or williamsl@uncw.edu). If patrons have not made an appointment for the Pull Service, they may leave their list at the Reference Desk and come back in a specified amount of time. You will be charged for photocopies when you pick up your materials.

If making photocopies without the Photocopying Service, users must use the the UNCW One Card. There is one photocopier that uses coins and it is located to the left of the Circulation Desk. Change is available at the Circulation Desk. Copies are $.10 per copy with the UNCW One Card. Microform copiers are located in the Reference Area and they take change or your UNCW One Card. The cost is $.10 per copy.

UNCW One Card deposits may be made at the Value Transfer Station, located across from the Circulation Desk.

We do not provide "cut and scan" of books. We will not break the spine of a library book and scan the entire contents. We will work with students to provide alternate access.

Telephone Access
Any user needing special assistance, wishing to contact the library via telephone, may use Relay North Carolina to communicate with library staff. Relay North Carolina is a free service that provides full telephone accessibility to people who are deaf, hard-of-hearing, deaf-blind, and speech-disabled. <http://www.relaync.com/> Just dial 7-1-1 to connect. The phone number of the Reference Desk is: 910-962-7810; Toll Free: 1-866-377-8309.

You can also contact the Reference Desk (http://library.uncw.edu/web/administrative/help.html) using instant messenger or email.

Services for UNCW Guests with disabilities

Pull Service
For patrons who need assistance in retrieving books and journals from the shelves, Randall Library staff will assist them if time permits. Patrons must know the call numbers of the books and know which volumes are needed for journals. The amount of time needed depends on staff availability. It is preferred that patrons make an appointment. To schedule an appointment, patrons may contact the Coordinator of Research & Information Services (Lisa Williams, 910-962-3688 or williamsl@uncw.edu). If patrons have not made an appointment for the Pull Service, they may leave their list at the Reference Desk and come back in a specified amount of time.

Photocopying Service
Patrons must know the necessary page numbers of books and citations to journal articles for the items they need photocopied. The amount of time needed depends on staff availability. It is preferred that patrons make an appointment if needing assistance. To schedule an appointment, patrons may contact the Coordinator of Research & Information Services (Lisa Williams, 910-962-3688 or williamsl@uncw.edu). If patrons have not made an appointment for the Pull Service, they may leave their list at the Reference Desk and come back in a specified amount of time. You will be charged for photocopies when you pick up your materials.

If making photocopies there is one photocopier that uses coins located to the left of the Circulation Desk. Change is available at the Circulation Desk. Copies are $.15 per copy. Microform copiers are located in the Reference Area with three machines that take change and two machines that take the guest copy card (see below). The cost is $.10 per copy for the coin machines and $.15 for the guest copy machines.

You may purchase (for $1) a guest card at the Value Transfer Station, located across from the Circulation Desk. Guest Copy Card deposits may also be made at the Value Transfer Station.

We do not provide "cut and scan" of books. We will not break the spine of a library book and scan the entire contents. We will work with students to provide alternate access.

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Adaptive Equipment/Software

Assistive Technology Workstations

There are two Assistive Technology Workstations in Randall Library located on the first floor in the Reference Computer Area near the reference desk. These stations are available for any UNCW student, faculty or staff member wishing to use the equipment and no appointments are needed. The tables are motorized for hight adjustment.

The following equipment is available at the Assistive Technology Workstations:

Two computer workstations including: Big Keys LX Keyboard (available upon request at the reference desk) JAWS Kurzweil 1000 and Kurzweil 3000 Microsoft Products (Word, Power Point, etc.) Premiere Software (Accessibility Suite) Scanner User guides for ZoomText and Kurzweil available ZoomText Access to iPrint These computers do not have a floppy (3.5) disk drive. Please save documents to a flash drive, Timmy drive or in your e-mail.
ZoomText is a screen magnification software program that magnifies text from two to sixteen times in full screen and partial screen zoom windows.
This scanner is used in conjunction with the Kurzweil Reader (see below).
Kurzweil 1000 multi-sensory approach to reading provides both visual and auditory feedback. Kurzweil 1000 displays an on-screen version of any printed material. Students can read along, take notes, and highlight right on the computer screen. Language tools like a dictionary, thesaurus, and phonetic spelling tool provide additional support. Kurzweil 3000 is also available. This software is used for reading, writing, and learning for students with dyslexia, attention deficit disorder, or other learning difficulties, including physical impairments or language learning needs.
The tape recorder (available upon request at the reference desk) is useful for individuals needing to listen to classroom lectures or other materials on cassette tape. The speed of the tape may be changed.
There is a Telesensory Aladdin Classic video magnifier (4.5X to 25X) with moveable table. The user guide is available. Utilizing the picture control selector, the Classic can display printed materials in high-contrast black text on a white background or white text on a black background. The white text on black or negative image is ideal for glare reduction. This system also features an extremely large depth of field for viewing three-dimensional objects and a smooth, non-glare reading table which permits reading heavy books.

There is a wheelchair and a cane available for use in Randall Library. Please ask for these at the Circulation Desk. (Library Staff: The wheelchair is housed in #1022)

Library Instruction Room #1039: There is a large keyboard and ZoomText available in the library's instruction room. If you are scheduled to come in for an instruction session, please contact the Coordinator of Instructional Services if you, or one of your students, needs any special assistance:

Anne Pemberton
Coordinator of Instructional Services
Phone: 910-962-7810
Email: pembertona@uncw.edu

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Links to Disability Resources

State and Local Resources

UNCW Resources

Randall Library <http://library.uncw.edu/>
Library Services for Persons with Disabilities <http://library.uncw.edu/web/outreach/disabilities.html>
UNCW's Disability Services <http://www.uncw.edu/stuaff/disability/>
ITSD Resources: Assistive Technology <http://www.uncw.edu/itsd/disabsoft.htm>

General Resources

ABLEDATA <http://www.abledata.com/>
Access World: Technology and People with Visual Impairments <http://www.afb.org/aw/main.asp>
CODI: Cornucopia of Disability Information <http://codi.buffalo.edu/>
Disability History <http://www.disabilityhistory.org/>
DisabilityInfo.gov <http://www.disabilityinfo.gov/>
Disability Resources Monthly Guide to Disability Resources on the Internet <http://www.disabilityresources.org/>
EASI (Equal Access to Software and Information) <http://www.rit.edu/~easi/index.htm>
Family Village <http://www.familyvillage.wisc.edu/index.htmlx>
Free Assistive Technology <http://www.onlineconferencingsystems.com/at.htm#top>
National Museum of American History's Virtual Exhibit on the Disability Rights Movement <http://americanhistory.si.edu/disabilityrights/index.html>
Resources organized by UNCW's Disability Services <http://www.uncw.edu/stuaff/disability/resources.htm>

Americans with Disabilities Act

Americans with Disabilities Document Center <http://www.jan.wvu.edu/links/adalinks.htm>
ADA Technical Assistance <http://www.usdoj.gov/crt/ada/publicat.htm>
JAN: Job Accomodation Network <http://janweb.icdi.wvu.edu/>
North Carolina ADA Leadership Network <http://www.sedbtac.org/ada/se_region/se_regionTemplate.cfm?st=NC>
US Dept. of Justice Disabilities Page <http://www.usdoj.gov/whatwedo/whatwedo_aawd.html>

Universal Design and Access

WebABLE! <http://www.webable.com/>
Watchfire WebXACT <http://webxact.watchfire.com/>
Web Content Accessibility Guidelines Working Group <http://www.w3.org/WAI/GL/>
WebAIM <http://www.webaim.org/>

Organizations

National Institute on Disability and Rehabilitation Research <http://www.ed.gov/about/offices/list/osers/nidrr/index.html?src=mr>
National Organization on Disability <http://www.nod.org>
National Rehabilitation Information Center <http://www.naric.com/>
Southeast Disability and Business Technical Assistance Center <http://www.sedbtac.org>
Trace Research and Development Center <http://trace.wisc.edu/>

Specific Disability Groups

The Administration on Developmental Disabilities <http://www.acf.dhhs.gov/programs/add/>
Amputee Coalition of America Choice Page <http://www.amputee-coalition.org/>
Women with Disabilities <http://www.4women.gov/WWD/>
National Information Center for Children and Youth with Disabilities <http://www.nichcy.org/>

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State & Local Disability Services

All phone numbers are area code (910) unless otherwise noted

American Council of the Blind .................... 1-800-424-8666
<http://www.acb.org/>
National information, referral, and consumer advocacy group.

BellSouth
Telecommunications Center for Customers with Disabilities.................... 1-800-855-4000
North Carolina Telecommunications Relay Service.................... 7-1-1
Relay NC.................... 1-800-735-8262
TTY/TTD.................... 1-800-676-3777 or 1-800-735-2962
BellSouth Special Needs <http://www.bellsouth.com/specialneeds/>
Billing inquiries, to apply for reduced rates on long-distance calls carried by BellSouth (for people whose disability requires use of a text telephone), to request a copy of the text telephone (TTY) directory, and other services for customers with disabilities. Some long-distance companies offer special rates, free services, or special equipment for people with disabilities; call your long-distance company to inquire.

BellSouth
Operator Assistance and Directory Assistance TTY (for deaf only).................... 1-800-855-1155
<http://www.bellsouth.com/specialneeds/>
There is a charge for these services. Call your long-distance company for information about how to apply for free long-distance TTY Directory Assistance.

BellSouth TTY Directory.................... 1-800-982-2891
TTY (for deaf only).................... 1-800-251-5325
Directory of TTY (teletype and text telephone) residential and business numbers for nine-state Southeastern U.S. region.

Department of Motor Vehicles.................... 350-2005 (North) or 251-5747 (South)
(North): DMV Building, US 17N, One Station Road, 28405
(South): 2390 B-5 Carolina Beach Road, 28401
Form (.pdf): <http://www.ncdot.org/dmv/vehicle_services/licenseplates/handicapped.html>
To apply for a handicapped license or placard, print form for physician to complete. Call for information on application process and costs.

Carolina Computer Access Center.................... 704-342-3004
401 East Ninth Street
Charlotte, NC 28202
<http://ccac.ataccess.org>
The Carolina Computer Access Center (CCAC) is a non-profit organization whose mission is to enable individuals with disabilities to control and direct their own lives by providing information about and demonstrations of technology tools.

EMERGENCY (Voice and TTY).................... 911
Public Safety Communications Center Website <http://www.nhcgov.com/AgnAndDpt/PSCC/Pages/DeptInfo.aspx>

New Hanover County Aging Department <http://www.nhcgov.com/AgnAndDpt/AGNG/Pages/DeptInfo.aspx>

North Carolina Division of Aging <http://www.dhhs.state.nc.us/aging/>

Division of Mental Health, Developmental Disabilities, and Substance Abuse Services <http://www.dhhs.state.nc.us/ltc/invntry.htm#mh>
Division of Services for the Blind <http://www.dhhs.state.nc.us/ltc/invntry.htm#dob>
Division of Services for the Deaf and the Hard of Hearing <http://dsdhh.dhhs.state.nc.us/>

Division of Services for the Deaf and the Hard of Hearing - Wilmington Regional Resource Center.................... 1-800-205-9915 or TTY 1-800-205-9916
<http://dsdhh.dhhs.state.nc.us/division/rrc/wilmington/wilmington.html>

North Carolina ADA Leadership Network
<http://www.sedbtac.org/ada/se_region/se_regionTemplate.cfm?st=NC >
Resource Center on the Americans With Disabilities Act of 1990 (ADA)

Relay North Carolina
<http://www.relaync.com/>
Relay North Carolina is a free service that provides full telephone accessibility to people who are deaf, hard-of-hearing, deaf-blind, and speech-disabled.

New Hanover County Public Library.................... 256-5374
There are five libraries in the NHCPL system. The Main Library and the Law Library are in downtown Wilmington. The Northeast Branch Library is in the Landfall Shopping Center on Military Cutoff. The Myrtle Grove Library is on South College Road across from the new Wal-Mart. The Carolina Beach Library is on Cape Fear Blvd - one block west of Highway 421. Hours vary by location.
<http://www.nhcgov.com/AgnAndDpt/LIBR/Pages/LibrarysHome.aspx>

Adult Library Outreach for the Handicapped and Aged (ALOHA):
<http://www.nhcgov.com/AgnAndDpt/LIBR/Pages/ALOHA.aspx> Call 798-6310 for more information.
Books in LARGE PRINT or regular print; books and music on audiotape or CD; and movies on video and DVD. Some are close captioned for the hearing impaired, others are described for the visually impaired.

North Carolina Library for the Blind and Physically Handicapped.................... 1-888-388-2460
1811 Capital Blvd., Raleigh, NC 27635
<http://statelibrary.dcr.state.nc.us/lbph/lbph.htm>
Online Catalog - <http://www.klas.com/talkingbooks/nc>

Transportation Services

Wave Transit <http://www.wavetransit.com/wave-services.asp>
Wave offers DART (Dial-a-Ride Transportation) is a Wave van specially equipped with a wheelchair lift and restraints for standardized wheelchairs. Each van can accommodate both wheelchairs and semi-ambulatory passengers. DART provides curb-to-curb service. No assistants or aides are provided by the Wave. Passengers may be accompanied by a personal care attendant at no additional charge. Fares are $2.00 per person each way. Hours of service Monday through Saturday from 6:00 am - 8:00 pm and Sunday from 9:30 a.m. - 6:00 p.m.

DART Information
(910) 343-0106 Telephone
(910) 763-9011 Telecommunication Display Device (TDD)
(910) 343-8317 Fax

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Selected Print and Media Resources

In Library Catalog, browse other resources by performing Subject Search on "disabilities" or keyword "disab*" (will look for disabled, disability, disabilities, etc.)

Selected Print and Media Sources in Randall Library on the Subject of Disability
Title	Location	Call Number
Assistive Technology: Matching Device and Consumer for Successful Rehabilitation	General Collection	RM950 .A874 2002
Brief Reference of Student Disabilities -- With Strategies for the Classroom	General Collection	LC4031 .N53 2002
Colleges for Students with Learning Disabilities or ADD	Reference	L901 .C64 2003
Commonly Asked Questions About the Americans with Disabilities Act and Law Enforcement	Government Documents	J 1.2:AM 3/13/2002
Computer and Web Resources for People with Disabilities: A Guide to Exploring Today's Assistive Technology	General Collection	HV1569.5 .A45 2000
Connecting to Learn: Educational and Assistive Technology for People with Disabilities	General Collection	LC4812 .S34 2004
Darius Goes West [videorecording]	UNCW DVD-Documentary	RJ482.D78 D374 2006
Empowering People with Disabilities [videorecording]	UNCW DVD-Documentary	HV1569.5 .E47 2003
A Guide to Disabilities. Overcoming Mental Impairment [videorecording]	UNCW DVD-Documentary	HV3004 .O947 2003
A Guide to Disabilities. Overcoming Problems of Mobility [videorecording]	UNCW DVD-Documentary	HV3011 .O947 2003
A Guide to Disabilities. Overcoming Problems with Speech, Hearing, and Vision [videorecording]	UNCW DVD-Documentary	HV2390 .O947 2003
Learning Disabilities: The Ultimate Teen Guide	General Collection	LC4704.74 .P37 2003
Learners with Mild Disabilities: A Characteristics Approach	General Collection	LC4705 .R39 2004
Library and Information Services to Individuals with Disabilities	Government Documents	LC 19.11:02-01
A Man's Guide to Coping with Disability A Woman's Guide to Coping with Disability	Reference (Both)	C108 .M356 2003 RA778 .W718 2003
Teaching Students with Severe Disabilities	General Collection	LC4031 .W47 2004
39 Lbs. of Love	UNCW DVD-Documentary	RJ482.A83 A139 2005
Without Pity [videorecording] (Introduces a cross section of disabled Americans who live full, productive lives despite their disabilities)	UNCW DVD-Documentary	HV3012 .W583 2003

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Last Update: June 15, 2009