Library Policies

Borrowing Policies

Borrowing Privileges Charts

Select a Group:

UNCW Students, Faculty, Staff, and Spouses

Resource UNCW Under Grad Student UNCW Grad Student Faculty Staff Faculty Staff Spouse
General Collection Books 28 days end of semester end of semester 28 days
Periodicals Bldg Use 2 days 2 days Bldg Use
DVD, Videos, Audio Books, CDs 7 days 7 days 7 days 7 days
Reference Books Bldg Use Bldg Use special permission Bldg Use
Government Documents 28 days end of semester end of semester 28 days
Reserves as specified as specified as specified Bldg Use
Off Campus Access to e-resources Yes Yes Yes No
Juvenile Collection 28 days 28 days 28 days 28 days
ILL Yes Yes Yes No
Featured New Books 21 days 21 days 21 days 21 days
Place Holds Yes Yes Yes No
Laptops 6 hours 6 hours Yes No
Calculators Yes Yes Yes No
White Board Markers Yes Yes Yes Yes

 

UNCW System Co-op, Visiting Scholars, and Fellows

Resource UNC System Co-op Visiting Scholar Fellows
General Collection Books 28 days 28 days 28 days
Periodicals Bldg Use Bldg Use Bldg Use
DVD, Videos, Audio Books, CDs 7 days 7 days 7 days
Reference Books Bldg Use Bldg Use Bldg Use
Government Documents 28 days 28 days 28 days
Reserves Bldg Use Bldg Use Bldg Use
Off Campus Access to e-resources No No No
Juvenile Collection 28 days 28 days 28 days
ILL No No No
Featured New Books 21 days 21 days 21 days
Place Holds No No No
Laptops No No No
Calculators No No No
White Board Markers Yes Yes Yes

 

Other Students (High school, community college, etc.)

Resource High School Students Community College Students Isaac Bear Eary College
General Collection Books 28 days 28 days 28 days
Periodicals Bldg Use Bldg Use Bldg Use
DVD, Videos, Audio Books, CDs 7 days 7 days 7 days
Reference Books Bldg Use Bldg Use Bldg Use
Government Documents 28 days 28 days 28 days
Reserves Bldg Use Bldg Use Bldg Use
Off Campus Access to e-resources No No No
Juvenile Collection 28 days 28 days 28 days
ILL No No No
Featured New Books 21 days 21 days 21 days
Place Holds No No No
Laptops No No No
Calculators No No No
White Board Markers Yes Yes Yes

 

Friends of UNCW, NC Residents, Extension

Resource Friends NC Resident Extension
General Collection Books 28 days 28 days 28 days
Periodicals Bldg Use Bldg Use Bldg Use
DVD, Videos, Audio Books, CDs 7 days 7 days 7 days
Reference Books Bldg Use Bldg Use Bldg Use
Government Documents 28 days 28 days 28 days
Reserves Bldg Use Bldg Use Bldg Use
Off Campus Access to e-resources No No Yes
Juvenile Collection 28 days 28 days 28 days
ILL No No Yes
Featured New Books 21 days 21 days 21 days
Place Holds No No Yes
Laptops No No No
Calculators No No No
White Board Markers Yes Yes Yes

 

Site organization: 

Friends of UNCW

Welcome to the William Madison Randall Library.

Active members of the Board of Directors of the Friends of UNCW may be issued a Borrower's Card without charge at the Circulation Desk after completing a brief registration process. Library privileges expire at the end of a board member's term. 

How to borrow materials
  1. Present your Randall Library Borrower's Card for each transaction.
  2. Borrowing privileges are not transferable, with one exception. High school students enrolled in grades 9-12 may be added as an authorized user to an adult parent's or guardian's borrower's card. By sponsoring their child, the parent or guardian assumes responsibility for the return of all materials and the payment of any charges assessed for damage or over dues. To check out materials, the high school student should present their parent's or guardian's borrower card and their high school identification card or driver's license at the Randall Library Circulation Desk.
  3. Borrowers are responsible for materials borrowed until they are returned to the Library. Lost or damaged material must be paid for and replacement cost as well as a $15 non-refundable billing fee for each item will be assessed.
  4. Most materials may be renewed by bringing them to the Circulation Desk. Unless overdue or requested by another user, materials may also be renewed by telephone (962-3272), or by using the Library's online system (access My Library Record,)
Restrictions
  • Materials from the following collections may not be borrowed for out-of-building use: Periodicals Collection, Reference Collection and items in the reserve collection.
  • No holds (i.e.. requests for items already checked out) are allowed.
  • Friends are not eligible for Interlibrary Borrowing services.
  • Friends are not eligible for laptop or checkout.
  • Friends are not eligible for Reserve material checkout.
Loan Period

The loan period is:

  • 28 days for books from the general and juvenile collections and for government documents
  • 21 days for books from the featured new books collection
  • For audiovisual materials is the loan period is 7 days
  • Reference items and periodicals must be used in the building.
Renewals
  • You may renew overdue materials online (access My Library Record) by phone (910-962-3272), or in-person but if another person has placed a hold (request) on an item, renewal is not permitted.
  • A/V Renewals: Renewals for videos, DVD's, CDs and audiobooks are limited to two (2) per item.
Overdue Charges
  • If items are not renewed or returned by the due date, replacement costs will be issued for items that are at least 14 days overdue. The bill will include the replacement cost and a $15 non-refundable overdue fee per item. If items are returned to the Library within two months after a bill has been issued, a waiver of the replacement charge(s) may be requested but the non-refundable fee(s) will not be waived.
Assistance
  • Please inquire at the Research Help Desk for assistance in using the Library. We hope that you will enjoy using the Randall Library.
  • Questions about this policy may be addressed to rlcirculation [at] uncw.edu.
Site organization: 

High School Students

Randall Library is a public facility and welcomes high school students to use its information resources in the building during its extensive hours of operation.  Note that access between 10 p.m. and 7 a.m. is RESTRICTED to UNCW Students, Faculty and Staff ONLY. 

 

High school students enrolled in grades 9-12, with sponsorship of a parent or legal guardian may have up to four (4) items checked out at a time from the following collections:

  • General Collection
  • Oversize Collection
  • A/V Collection 
  • U.S.. Documents (with some exceptions for items marked "Library Use Only")
  • N.C.. Documents (with some exceptions for items marked "Library Use Only")

Terms of this sponsorship are described below:

Parent or Legal Guardian Sponsorship

Parents or legal guardians with the following UNCW library patron status may sponsor borrowing privileges for their children enrolled in grades 9-12:  

  • UNCW Faculty, Staff and Trustees
  • UNCW Students
  • North Carolina Adult Residents

Parents or legal guardian without UNCW library patron status may sponsor borrowing privileges for their children enrolled in grades 9-12 by purchasing a High School student borrowers card for $7.00, renewable annually as long as the student is in High School.

By sponsoring their child, the parent or  legal guardian assumes responsibility for the return of all materials and the payment of any charges assessed for damage or over dues. All Library notices, including fine and fee notices, will be emailed to the parent or legal guardian of the student as listed on the Parental Authorization for High School Students form.

The parent or legal guardian must submit the completed Parental Authorization for High School Students (DOC) form at the Randall Library Circulation Desk and the student must present their current High School ID card in order for checkout privileges to begin.  Any applicable payment must be made at the same time.  High School students will be issued a borrower's card in their name which, in addition to the High School ID card must be presented at the Circulation Desk to borrow materials.  Privileges may be renewed annually as long as the student is in High School.

Loan Periods
  • High School students may borrow books from the general collection and government documents for 28 days.  Other materials must be used in the library. 
Overdue, Damage, and Replacement Charges
  • If items are not renewed or returned by the due date, replacement costs will be issued for items that are at least 14 days overdue. The bill will include the replacement cost and a $15 non-refundable overdue fee per item. If items are returned to the Library within two months after a bill has been issued, a waiver of the replacement charge(s) may be requested but the non-refundable fee(s) will not be waived.

High School students authorized to use the Library are subject to all policies and regulations of the Library.  Failure to adhere to these policies will result in revocation of checkout and use privileges.

High School students ae not eligible for student computer use, laptop checkout nor for remote access to licensed resources.

Questions about this policy may be addressed to rlcirculation [at] uncw.edu

Site organization: 

Isaac Bear Early College Students

Welcome to the William Madison Randall Library

We encourage your use of library materials, facilities, and reference services.

Isaac Bear Early College Students (IBEC) enrolled in the 11th and 12th grades and enrolled in UNCW courses have the same privileges as other UNCW students.

IBEC students enrolled in grades 9-10, with sponsorship of a parent or guardian, may check out as many as four (4) items at a time from the following collections:

  • General Collection
  • Oversize Collection
  • U.S. Documents (with some exceptions for items marked "Library Use Only")
  • N.C. Documents (with some exceptions for items marked "Library Use Only")
  • A/V Materials consisting of DVDs, VHS, CDs, and Audiobooks

IBEC students in the 9th and 10th grades are not eligible for computer lab use, laptop checkout, or other A/V equipment checkout.

By sponsoring their child, the parent or guardian assumes responsibility for the return of all materials and the payment of any charges assessed for damage or overdues.  A signed "Parental Authorization for Isaac Bear Early College Students" form is required prior to receiving lending privileges.  IBEC students will be issued a special borrower's card which must be presented to borrow materials.  Privileges may be renewed annually as long as the student is enrolled in IBEC. IBEC students authorized to use the Library are subject to all policies and regulations of the Library and failure to adhere to these policies will result in revocation of use privileges.

Loan Periods

IBEC students may borrow books from the general and juvenile collections and government documents.

The loan period is:

  • 28 days for items from the general and juvenile collections and government documents
  • DVDs, CDs, VHS, and audio books circulate for 7 days
  • Reference items and periodicals must be used in the building
Restrictions
  • IBEC Students are not eligible for Reserve material checkout.
  • IBEC 9th and 10th grade students are not allowed in Randall Library between the hours of 10pm and 7am.
Renewals
  • IBEC students may renew overdue materials online (access My Library Record) by phone (910-962-3272), or in-person but  if another person has placed a hold (request) on an item, renewal is not permitted.
  • A/V Renewals: Renewals for videos, DVD's, CDs and audiobooks are limited to two (2) per item.
Overdue, Damage, and Replacement Charges
  • If items are not renewed or returned by the due date, replacement costs will be issued for items that are at least 14 days overdue. The bill will include the replacement cost and a $15 non-refundable overdue fee per item. If items are returned to the Library within two months after a bill has been issued, a waiver of the replacement charge(s) may be requested but the non-refundable fee(s) will not be waived.
  • Payment for library fines or fees may be made by check, cash (exact change only) or by Visa or MasterCard at the Circulation Desk unless the debt has been transferred to the Cashier's Office.  Checks should be made out to UNCW.  
  • Borrowing privileges are blocked when an IBEC user has overdue books or library debt or may be revoked if a user continually has overdue books.  Please renew or return your borrowed materials on time and in good condition! 
Returning Books

Books may be returned in person anytime the library is open for business. There are also two outside book drops that are available 24/7 when classes are in session. One of the book drops is free standing and located in Parking Lot D, on the library's north side and the other is an in-building drop and located on the library's south side.

Assistance

Please inquire at the Research Help Desk for assistance in using the Library. 

Questions about this policy may be addressed to rlcirculation [at] uncw.edu

Site organization: 

NC Community College Students

Welcome to the William Madison Randall Library

We encourage your use of all library materials, facilities, and reference services. Please inquire at the Research Help Desk for assistance in using the Library's resources and services.

North Carolina Community College Students enrolled at institutions that have articulation agreements in place with UNCW, may be issued a borrower's card, valid for one year, upon presentation of a valid community college ID card. The fee for this card is $7.00 but it is waived for students 65 years of age and older.

For our Coastal Carolina Community College partners including faculty, staff and students with valid ID will receive a courtesy card per the Memorandum of Understanding agreement.

Loan Period
  • 28 days for books from the general and juvenile collections and government documents.
  • 21 days for books from the featured new books collection.
  • Audiovisual materials, including DVDs, audiobooks, VHS tapes and Music CDs, circulate for 7 days.
  • Other materials, including reference books and periodicals, must be used in the building.
Restrictions
  • Community College borrowers may have as many as four (4) items checked out. In addition, you may check out an unlimited number of U.S. or N.C. documents.
  • Community College borrowers may not place holds (i.e. requests for items already checked out).
  • Community College borrowers are not eligible for Interlibrary Loan Services
  • Community College borrowers are not eligible for laptop, equipment or eReader checkout.
  • Community College borrowers are not eligible for Reserve material checkout.
Renewals

Community College borrowers may renew overdue materials online (access My Library Record,) by phone (910-962-3272), or in-person but if another person has placed a hold (request) on an item, renewal is not permitted.

A/V Renewals: Renewals for videos, DVD's, CDs and audiobooks are limited to two (2) per item.

Overdue, Damage, and Replacement Charges

If items are not renewed or returned by the due date, replacement costs will be issued for items that are at least 14 days overdue. The bill will include the replacement cost and a $15 non-refundable overdue fee per item. If items are returned to the Library within two months after a bill has been issued, a waiver of the replacement charge(s) may be requested but the non-refundable fee(s) will not be waived.

Payment of Charges

Payment of Randall Library fines or fees may be made by check, cash (exact change only) or with Visa or MasterCard at the Circulation Desk.  Checks should be made out to UNCW.   Delinquent debts will be reported to your home institution.

Questions about this policy may be addressed to rlcirculation [at] uncw.edu.

 

Site organization: 

North Carolina Resident Borrowers

Welcome to the William Madison Randall Library

We invite your use of library materials and reference services. Our hours are available here, and our catalog can be searched here.

North Carolina residents (over 18 and out of high school) may purchase a Borrower's Card, valid for one year, for $25.00 upon presentation of a valid North Carolina driver's license or a valid picture ID along with a document containing a current N.C. address. The $25.00 fee is waived for citizens over 65 years of age.

How to borrow materials

When borrowing materials, please observe a few regulations:

  1. NC Resident borrowers may have as many as four (4) items checked out. In addition, you may borrow as many US or NC Government documents as you wish. 
  2. Audiovisual materials may be checked out of the building for seven (7) days.
  3. Collections restricted to in library use include periodicals, reference, index, Curriculum Materials, Special Collections (rare books, Southeastern North Carolina Collection, manuscripts) and the University Archives.
  4. Randall Library provides an extensive array of electronic databases, most of which are available to the general public on visitor computers in the library.
  5. Please remember that borrowing privileges are not transferable with one exception. High school students enrolled in grades 9-12 may be added as an authorized user to an adult parent's or guardian's borrower's card. By sponsoring their child, the parent or guardian assumes responsibility for the return of all materials and the payment of any charges assessed for damage or over dues. To check out materials, the high school student should present their parent's or guardian's borrower card and their high school identification card or driver's license at the Randall Library Circulation Desk.
  6. Borrowers are responsible for items checked out until the items are returned to the Circulation Desk. Lost or damaged materials must be paid for.
  7. Most items may be renewed at the Circulation Desk. Unless overdue or requested by another user, items may also be renewed by telephone (962-3272), or using the Library's online system.
Loan Period

The loan period is:

  • 28 days for books from the general and juvenile collections and for government documents.
  • 21 days for books from the featured new books collection.
  • Audiobooks, DVDs, VHS tapes, and CDs circulate for seven (7) days.
  • Reference items and periodicals must be used in the building.
Renewals

You may renew overdue materials online (access My Library Record,) by phone (910-962-3272), or in-person but  if another person has placed a hold (request) on an item, renewal is not permitted.

A/V Renewals: Renewals for videos, DVD's, CDs and audiobooks are limited to two (2) per item.

Featured New Books: Renewals for this collection are limited to one (1).

Overdue Charges

If items are not renewed or returned by the due date, replacement costs will be issued for items that are at least 14 days overdue. The bill will include the replacement cost and a $15 non-refundable billing fee per item. If items are returned to the Library within two months after a bill has been issued, a waiver of the replacement charge(s) may be requested but the non-refundable billing fee(s) will not be waived.

Payment of Charges

Payment may be made by check,  cash (exact change only) or with  Visa or MasterCard at the Circulation Desk; checks should be made out to UNCW.  

Restrictions
  • Collections restricted to in library use include periodicals, reference, index, Special Collections and the University Archives.
  • No holds (i.e.. requests for items already checked out) are allowed.
  • NC Resident borrowers are not eligible for UNCW's Interlibrary Borrowing services. Please use your local public library for this service.
  • NC Resident borrowers are not eligible for laptop or equipment checkout.
  • NC Resident borrowers are not eligible for Reserve material checkout.

 

 

Assistance

Please inquire at the Research Help Desk for assistance in using the library and at the Circulation Desk for questions about borrowing privileges and your library account. 

Questions about this policy may be addressed to rlcirculation [at] uncw.edu

 

Last Update:  June 19, 2019.

Site organization: 

Retired Faculty and Staff

How to borrow materials

Retired Faculty and Staff will need to visit the UNCW OneCard Office in the Warwick Center to get a new retiree card made that encodes the university ID number on the magnetic stripe on the back of the card.

Upon receipt of the UNCW OneCard, please visit the library to get a new patron record entered into the library system.

Once that step is accomplished, a library staff member will help set up your library record so you can access library services, such as borrowing materials, renewing material, checking My Library Account, etc.

We ask that you observe the following regulations:

1. Present the UNCW OneCard at the Circulation Desk with the items that you wish to borrow.

2. Retired Faculty and staff borrowing privileges are not transferable.

3. Retired Faculty and staff are responsible for each item borrowed on his/her card until the material is returned to the Library and lost or damaged materials must be paid for.

4. There is no limit on the number of books that may be checked out from the General Collection. Staff are limited to 7 combined items from the Featured new books, Videos, Music and Audiobooks collections. Faculty have no limit to Featured New Books, Videos, Music or Audiobooks for instructional use.

Remote access to library online resources

Remote access to licensed online library resources is NOT available per strict and specific vendor license agreements to retired faculty and staff*.

Retired faculty and staff have the option, though, of visiting the library to conduct research. Licensed online library resources are available to all walk-in users of the library. To do so, register for a Library Guest Computer card at the Circulation Desk for free and access the licensed resources from one of Randall Library's guest computers. More information concerning guest use of Randall Library computers can be viewed at http://library.uncw.edu/policies/computer_resources.

Additionally, NC LIVE, a consortium of North Carolina libraries, provides a rich selection of online databases to North Carolina residents. To access NC LIVE resources contact your local public library to get current access credentials.

*Retired faculty who are designated as emeritus or return in a different position to the University do qualify for remote access as long as they stay emeritus or employed by the University.

Interlibrary Loan

Retired faculty and staff do not have access to Interlibrary Loan through Randall Library. Contact your public library for alternatives.

 

Loan Period
  • For general collection materials and government documents the loan period extends to the first day of exams each semester or second summer session.
  • Books from the juvenile collection circulate for twenty eight (28) days.
  • Books from the featured new books collection circulate for twenty one (21) days.
  • Journals circulate for two (2) days
  • DVDs, CDs, VHS, and audio books for seven (7) days.
  • Items on reserve may be borrowed for periods specified by that course's instructor.
  • Reference materials should be used in the Library; however, retired faculty and staff may borrow some items for a negotiated period (please check with the reference librarian on duty).
Renewals

You may renew overdue materials online (access My Library Record,) by phone (910-962-3272), or in-person.  Renewals will be granted unless another person has placed a hold (request) on an item.

A/V Renewals: Renewals for videos, DVD's, CDs and audiobooks are limited to two (2) per item.

Featured New Books: Renewals for this collection are limited to one (1).

Borrowed items are subject to recall when requested by another use and a revised due date will be set. As a courtesy to other library users, please return recalled items as soon as possible. If you will need the recalled item after another user returns it, library Circulation staff can place a hold on that item.

Overdue Charges

If items are not renewed or returned by the due date, replacement costs will be issued for items that are at least 14 days overdue. The bill will include the replacement cost and a $15 non-refundable overdue fee per item. If items are returned to the Library within two months after a bill has been issued, a waiver of the replacement charge(s) may be requested but the non-refundable fee(s) will not be waived.

Retired faculty and staff may have their borrowing privileges blocked when:

  • Their debt for Randall Library materials exceeds $100.00
  • Their debt for borrowing from UNC system libraries or interlibrary loan transactions exceeds $50.00.

Payment of Charges

Payment may be made by check, cash (exact change only) or with Visa or MasterCard at the Circulation Desk unless the debt has been transferred to the Cashier's Office.  Checks should be made out to UNCW.  

Questions about this policy may be addressed to rlcirculation [at] uncw.edu

Site organization: 

UNC System Students, Faculty & Staff

Borrowing from UNC Libraries

Take your UNCW OneCard to the Circulation desk in the main library at one of the other UNC system libraries. Let the staff know that you want to borrow materials through the UNC Cooperative Library Agreement.. Show your UNCW OneCard and be prepared to log in to your UNCW library account in order to show that you are in good standing. If the library does not honor your UNCW OneCard, ask the staff member to call Randall Library Circulation at 910.962.3272 so your status can be verified. The borrowing policies of that library will apply to any items checked out to you.
 

UNC borrowers at Randall Library

UNC System students, faculty, or staff may borrow from UNCW's Randall library. To do so, a borrower will need to present a current home library picture ID card and/or additional information to verify your status. You may be asked to log in to your home library account to show that you are in good standing. After your status is verified, the Circulation staff member will walk you through the borrower registration process. Specific borrowing guidelines and more information is found in the UNC System Cooperative Library Agreement

 

Questions about this policy maybe addressed to rlcirculation [at] uncw.edu

Site organization: 

UNCW Alumni

Active members of the UNCW Alumni Association are no longer issued a library card when joining the Association. To enjoy library privileges, UNCW Alumni may purchase a North Carolina Adult Resident card for an annual cost of $25. In order to purchase a North Carolina Adult Resident card, visit the Library Circulation Desk.


For more information, visit our Information for Alumni of UNCW page.

Questions about this policy may be addressed to rlcirculation [at] uncw.edu

Site organization: 

UNCW Faculty, Staff & Trustees

How to borrow materials

Currently employed faculty, staff, and trustees of the University of North Carolina at Wilmington, may borrow materials from the collections upon presentation of a valid UNCW OneCard.

We ask that you observe the following regulations:

1. Present the UNCW OneCard at the Circulation Desk with the items that you wish to borrow.

2. Faculty and staff borrowing privileges are not transferable, with two exceptions.

  • Faculty may authorize a research assistant to check out materials for them. Contact the Circulation Desk to set up the authorization in the library's patron database. By authorizing this assistant, the faculty member assumes responsibility for the return of all materials and the payment of any charges assessed for damage. To check out materials to a faculty member's account, the authorized research assistant must present the faculty member's UNCW OneCard as well as their own UNCW identification card.
  • Faculty and staff may add their high-school children enrolled in grades 9-12 as authorized users. Contact the Circulation Desk to add this authorization to the library's patron database. By sponsoring their child, the parent or guardian assumes responsibility for the return of all materials and the payment of any charges assessed for damage. To check out materials, the high school student should present their parent's or guardian's UNCW OneCard and their high school identification card or driver's license.

3. Faculty and staff are responsible for each item borrowed on his/her card until the material is returned to the Library and lost or damaged materials must be paid for.

4. There is no limit on the number of books that may be checked out from the General Collection, Featured New Books, Videos, Music or Audiobooks.

 

Loan Period
  • For general collection materials and government documents the loan period extends to the first day of exams each semester or second summer session.
  • Books from the juvenile collection circulate for twenty eight (28) days.
  • Books from the featured new books collection circulate for twenty one (21) days.
  • Journals circulate for two (2) days
  • DVDs, CDs, VHS, and audio books for seven (7) days.
  • Items on reserve may be borrowed for periods specified by that course's instructor.
  • Reference materials should be used in the Library; however, faculty and staff may borrow some items for a negotiated period (please check with the reference librarian on duty).
Renewals

You may renew overdue materials online (access My Library Record,) by phone (910-962-3272), or in-person.  Renewals will be granted unless another person has placed a hold (request) on an item.

A/V Renewals: Renewals for videos, DVD's, CDs and audiobooks are limited to two (2) per item.

Featured New Books: Renewals for this collection are limited to one (1).

Borrowed items are subject to recall when requested by another use and a revised due date will be set. As a courtesy to other library users, please return recalled items as soon as possible. If you will need the recalled item after another user returns it, library Circulation staff can place a hold on that item.

Overdue Charges

If items are not renewed or returned by the due date, replacement costs will be issued for items that are at least 14 days overdue. The bill will include the replacement cost and a $15 non-refundable overdue fee per item. If items are returned to the Library within two months after a bill has been issued, a waiver of the replacement charge(s) may be requested but the non-refundable fee(s) will not be waived.

UNCW faculty and staff may have their borrowing privileges blocked when:

  • Their debt for Randall Library materials exceeds $100.00
  • Their debt for borrowing from UNC system libraries or interlibrary loan transactions exceeds $50.00.

Payment of Charges

Payment may be made by check, cash (exact change only) or with Visa or MasterCard at the Circulation Desk unless the debt has been transferred to the Cashier's Office.  Checks should be made out to UNCW.  

Questions about this policy may be addressed to rlcirculation [at] uncw.edu

Site organization: 

UNCW Faculty and Staff Spouses

Welcome to the William Madison Randall Library

Faculty/staff spouses may be issued a Borrower's Card without charge by visiting the Circulation Desk to get registered for the card.

How to borrow materials

When borrowing materials, please observe these regulations:

  1. Present the Randall Library Borrower's Card for each transaction.
  2. Borrowing privileges are not transferable, with one exception. High school students enrolled in grades 9-12 may be added as an authorized user to an adult parent's or guardian's borrower's card. By sponsoring their child, the parent or guardian assumes responsibility for the return of all materials and the payment of any charges assessed for damage or overdues. To check out materials, the high school student should present their parent's or guardian's borrower card and their high school identification card or driver's license at the Randall Library Circulation Desk.
  3. Borrowers are responsible for materials borrowed until they are returned to the Library and lost or damaged material must be paid for. 
  4. There is no limit on the number of books that may be checked out from the General Collection.  Items from the Featured new books, Videos, Music and Audiobooks collections are limited to 7 items checked out at any one time, in any combination (for example 4 videos, 3 music CDs).
Loan Period
  • 28 days for books from the general and juvenile collections and for government documents.
  • 21 days for books from the featured new books collection.
  • For audiovisual materials is the loan period is 7 days.
  • Reserve materials, reference items, and periodicals must be used in the building.
Renewals
  • Faculty and staff spouses may renew overdue materials online (access My Library Record,) by phone (910-962-3272), or in-person but  if another person has placed a hold (request) on an item, renewal is not permitted.
  • A/V Renewals: Renewals for videos, DVD's, CDs and audiobooks are limited to two (2) per item.
  • Featured New Books: Renewals for this collection are limited to one (1).

Restrictions
  • Items in the Reserve Collection may not be checked out. These materials are in high demand for students enrolled in UNCW courses.
  • No holds (i.e. requests for items already checked out) are allowed.
  • You are not eligible for UNCW's Interlibrary Borrowing services. Please use your local public library for this service.
  • Faculty/staff spouses are not eligible for laptop or equipment checkout.
Overdue Charges

If items are not renewed or returned by the due date, replacement costs will be issued for items that are at least 14 days overdue. The bill will include the replacement cost and a $15 non-refundable overdue fee per item. If items are returned to the Library within two months after a bill has been issued, a waiver of the replacement charge(s) may be requested but the non-refundable fee(s) will not be waived.

Payment of Charges

Payment may be made by check, cash (exact change only) or with Visa and MasterCard at the Circulation Desk.  Checks should be made out to UNCW.  

Assistance

Please inquire at the Research Help Desk for assistance in using the Library. We hope that you will enjoy using the Randall Library.

Questions about this policy may be addressed to rlcirculation [at] uncw.edu.

 

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UNCW Students

Welcome to the William Madison Randall Library.

We encourage your use of all library materials, facilities, and reference services. Please inquire at the Research Help Desk for assistance in using the Library's resources and services.

How to borrow materials

Students currently enrolled at the University of North Carolina at Wilmington may borrow materials by presenting their valid UNCW OneCard.

Please note that admitted students do not have borrowing privaleges or access to electronic resources until the start of the term they are enrolling in. 

When borrowing library materials, please observe the following:

1. Bring the UNCW OneCard.

2. Borrowing privileges are not transferable, with one exception. High school students enrolled in grades 9-12 may be added as an authorized user to an adult parent's or guardian's borrower's card. By sponsoring their child, the parent or guardian assumes responsibility for the return of all materials and the payment of any charges assessed for damage or over dues. To check out materials, the high school student must present their parent's or guardian's borrower card and their high school identification card or driver's license at the Randall Library Circulation Desk.

3. You are responsible for items borrowed until returned to the Library and lost or damaged materials will be billed.

4.  Students, faculty and staff have no limit on the number of books that may be checked out from the General Collection. items from Videos, Music, Audiobooks and Featured New Books collections are limited to 7 items checked out at any one time, in any combination (for example 4 videos, 3 music CDs).

Loan Periods
For undergraduate students:
  • 28 days for books from the general and juvenile collections and government documents.
  • 21 days for books from the featured new books collection.
  • DVDs, CDs, VHS, and audio books circulate for 7 days
  • Reference books, periodicals, and other materials in high demand must be used in the Library
  • Loan periods for reserve materials are established by course instructors, and may be 2 hours, 4 hours, 1 day, or 3 days. You may borrow 2 reserve items at a time.
For graduate students:
  • Until the end of the semester for general collection books and government documents.
  • Books from the juvenile collection circulate for 28 days.
  • Books from the featured new books collection circulation for 21 days.
  • DVDs, CDs, VHS, and audio books circulate for 7 days
  • Periodicals for circulate for 2 days
  • Other materials must be used in the Library.
  • Loan periods for reserve materials are established by course instructors, and may be 2 hours, 4 hours, 1 day, or 3 days. You may borrow 2 reserve items at a time.
  • Borrowed items are subject to recall when requested by another use and a revised due date will be set. As a courtesy to other library users, please return recalled items as soon as possible. If you will need the recalled item after another user returns it, library Circulation staff can place a hold on that item.
Renewals

You may renew overdue materials online (access My Library Record,) by phone (910-962-3272), or in-person but if another person has placed a hold (request) on an item, renewal is not permitted.

A/V Renewals: Renewals for videos, DVD's, CDs and audiobooks are limited to two (2) per item.

Featured New Books: Renewals for this collection are limited to one (1).

eReaders: Cannot be renewed.

Overdue, Damage, and Replacement Charges

Course Reserve Materials

  • Reserve materials are subject to fines since these items are high demand, high turnaround and need to circulate to all persons enrolled in the specific course. Reserve fines are as follows:
  • Hourly checkouts - $.50 per item, per hour up to a maximum of $30 per item. If overdue five (5) days or longer, the replacement cost and a $15 non-refundable overdue fee is assessed for each item overdue.
  • Daily checkouts - $5 per item, per day. If overdue five (5) days or longer, the replacement cost and a $15 non-refundable overdue fee is assessed for each item overdue.

eReaders

  • Late fee charges are $2.00 per day or any part thereof
  • Replacement cost and a $15.00 non-refundable overdue fee will be assessed 7 days after the due date. If the eReader is returned, the replacement cost will be removed from the bill.

All other types of materials

The library does not charge fines for any other category of material other than reserve materials but borrowing privileges may be revoked if a user continually has overdue books.

If items are not renewed or returned by the due date, replacement  costs will be issued for items that are at least 14 days overdue.  The bill will include the replacement cost and a $15 non-refundable overdue fee per item. If items are returned to the Library within two months after a bill has been issued, a waiver of the replacement charge(s) may be requested but the non-refundable overdue fee(s) will not be waived.

If an item is damaged or lost, repair or replacement costs will be assessed in addition to the $15 non-refundable overdue fee. Please note that water damage cannot be repaired, and must be replaced.

UNCW students will have their borrowing privileges blocked when:

  • Their debt for Randall Library materials exceeds $100.00
  • Their debt for borrowing from UNC system libraries or interlibrary loan transactions exceeds $50.00.

All charges must be paid before you will be allowed to register for the following semester, to graduate, or to receive transcripts.

Payment of charges

Payment may be made by check, cash (exact change only) or with Visa or MasterCard at the Circulation Desk unless the debt has been transferred to the Cashier's Office.  Checks should  be made out to UNCW.  
 

Questions about this policy may be addressed to rlcirculation [at] uncw.edu

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Visiting Scholars

Welcome to the William Madison Randall Library

UNCW Visiting Scholar library privileges are issued by the Randall Library Circulation Department, upon approval by the Access Coordinator or Associate Director, Library User Experience for Access and Spaces. Qualifying scholars may purchase a Visiting Scholar's Card, valid for one year, for $25.00  Visiting Scholar privileges may be renewed upon request with verification of eligibility and payment of the $25.00 fee. 

Visiting Scholar Application Form (DOC)

The following are the minimum eligibility criteria for a Visiting Scholar card at UNCW’s Randall Library:

  • The individual must be visiting from an institution or organization outside the UNC system with demonstrated proof of enrollment or employment. 
  • Applications will be reviewed and applicants will be notified with a decision within 2 business days.  Notification will come via email. 

Visiting Scholar library privileges are especially suited for:

  • Current or retired faculty from institutions of higher education outside the UNC system and North Carolina Community College system faculty.
  • Currently enrolled doctoral and master’s candidates from non-UNC system universities who reside in the area;

PRIVILEGES
Visiting Scholars are eligible to borrow books, government documents, audiovisual materials (CDs, VHS, DVDs, Audio Books), and items from the Featured New Books collection.

Visiting Scholars must follow all regulatory requirements and UNCW policies that apply to his or her activities while at UNCW.

How to borrow materials
  1. Present the Randall Library Borrower's Card and photo ID for each transaction.
  2. Borrowing privileges are not transferable.
  3. Borrowers are responsible for materials borrowed until they are returned to the Library and lost or damaged material must be paid for.
  4. Renewal of borrowed materials is allowed unless another user has placed a hold request for the item and/or an item is overdue.  Please see renewals information below.
  5. There is no limit on the number of books that may be checked out from the General Collection.  Items from the Featured new books, Videos, Music and Audiobooks collections are limited to 7 items checked out at any one time, in any combination (for example 4 videos, 3 music CDs).
Loan Period
  • 28 days for books and government documents
  • 21 days for books from the Featured New Books collection, with one renewal allowed
  • 7 days for audiovisual materials (CDs, VHS, DVDs, Audio Books)
  • Reference items and periodicals must be used in the building
Restrictions

Visiting Scholars are not eligible for:

  • Check out of laptops, equipment, or reserve items.
  • Interlibrary Loan services.
  • Remote database access due to licensing restrictions.
Overdue, Damage and Replacement Charges
  • If items are not renewed or returned by the due date, replacement costs will be issued for items that are at least 14 days overdue. The bill will include the replacement cost and a $15 non-refundable overdue fee per item. If items are returned to the Library within two months after a bill has been issued, a waiver of the replacement charge(s) may be requested but the non-refundable fee(s) will not be waived.

Payment of Charges

Payment may be made by check, cash (exact change only) or with Visa or MasterCard at the Circulation Desk; checks should be made out to UNCW.  

Renewals
  • Renew items by phone (910-962-3272), by email (rlcirculation [at] uncw.edu), or in person.  If another user has placed a hold request for that item, renewals will not be permitted.
     
  • CDs, VHS, DVDs, and Audio Books are limited to two (2) renewals per item and the renewal period is for seven (days) per renewal.  If another user has placed a hold request for that item, renewals will not be permitted.
Assistance

Please inquire at the Research Help Desk for assistance in using the library and at the Circulation Desk for questions about borrowing privileges and your library account. 

Questions about this policy may be addressed to rlcirculation [at] uncw.edu.  

 

 

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Collection Use Policies

Legacy Formats (e.g., 16mm film, LPs)

Currently under revision

Randall Library makes a reasonable effort to provide equipment to play all media formats in the collections. Some formats have become obsolete over time, and equipment may be scarce and/or fragile. As a result, access to some materials and equipment may be available only by appointment. The library reserves the right to restrict use to preserve material and equipment as necessary.

The following list of item locations provides the physical location and the contact unit to assist you.

Material Item Location Physical Location Contact Unit
16mm films UNCW A/V 16mm/8mm films RL Auditorium Projection Room Circulation Department
Super 8mm films UNCW A/V 16mm/8mm films RL Auditorium Projection Room Circulation Department
LP Records UNCW Special - Sound Special Collections Special Collections
Audiocassettes Various collections, e.g., UNCW Audiobooks, UNCW Oversize Media Media Collections. Audiocassette players are located in Room 2033. Ask at the Circulation Desk for a key. Circulation Department (Most audiocassettes may be checked out for 1 week.)

Email the Circulation Department at rlcirculation [at] uncw.edu

Email the Special Collections Department at baugnonr [at] uncw.edu

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Special Collections

Currently under revision

The primary concern of Randall Library Special Collections is to preserve and protect the manuscripts, books, documents and other material located in Special Collections and to make those items available in the Special Collections Reading Room to those who visit the Reading Room.

Visiting Special Collections and Using Materials

Researchers may visit Special Collections during regularly scheduled hours of operation, Monday through Thursday, 9:00 a.m. - 5:00 p.m. and Friday 9:00 a.m. - 12:00 p.m. Special Collections is open "by appointment only" during intersession and summer school. The department is closed during regularly scheduled academic calendar breaks. However, to facilitate your needs, we suggest that you make an appointment to use the resources of the Special Collections Department. Appointments may be made by contacting either the parnellg [at] uncw.edu (Special Collections Librarian )[910-962-3276].

Research via Mail, Email and Telephone

Research by mail, email and telephone is limited and questions will typically be answered within five business days. We suggest researchers visit Randall Library Special Collections in order to expedite their research needs. Due to the fragile nature of many of the items in Special Collections limited photocopying is available. In some cases non-flash digital photography is allowed.

Finding Guides

Finding guides to the processed collections are located on this website. In addition, the Library Catalog provides access to the books and monographs located in Special Collections, History of Medicine and History of Science Collections. Items may be searched by author, title, subject or keyword. Limit your search to location: UNCW Special Collections or UNCW SENC Collection. We suggest this is the best place to begin your search and to familiarize yourself with the collections.

Photocopying and Reproduction of Material

Many of the items in Special Collections are not suitable for photocopying or scanning due to their fragile nature and because of the need to preserve them from light and other environmental conditions. Because many items in the collection are irreplaceable or very fragile, materials must be used within the Special Collections reading area, where only laptops, paper and pencils are allowed. We suggest that you prepare to transcribe the information you need instead of relying on photocopying. In some cases non-flash digital photography is allowed.

When photocopying is available, we will be happy to accommodate the request typically within 24 hours, contingent upon the amount of copying requested and the availability of staff. Secure lockers are provided to store personal belongings while using Special Collections.

Other Historical Collections in the Region

Books, documents, manuscripts, maps, and microforms relating to the Cape Fear Region and Southeastern North Carolina regional history are also located in the New Hanover Public Library's State and Local History Collection in historic downtown Wilmington. This collection places special emphasis on the history of Wilmington, African-American records and genealogy. [910-341-4394]

Historical Society of the Lower Cape Fear, 126 South Third Street [910-762-0492] and the Cape Fear Museum at 814 Market Street, Wilmington [910-341-7413] also house significant collections of regional historical materials.

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Facilities & Equipment Use Policies

Access Policy

The following policy is meant to assure consistency and continuity in all matters pertaining to physical access and possession of master keys and OneCard access at Randall Library for its employees and partners. This policy intends to create a stronger level of safety and security at Randall Library; to reduce or eliminate confusion over who has access to which spaces and when that access should occur and not occur; and to reduce one-off decision-making scenarios where exceptions are given without foresight to safety and security.

Master Keys

Master keys are distributed as follows:

  1. University Librarian (1)
  2. All RL Associate Directors (5)
  3. Technology Support Analyst, or other ITS employee as selected by the Associate Director Library Information Technology and Digital Strategies and as approved by University Librarian (1)
  4. Facility Coordinator or other Facility-related position selected by the Associate Director Library User Experience for Access and Spaces and as approved by University Librarian (1)
  5. Facility Maintenance Technician or other Facility-related position selected by the Associate Director Library User Experience for Access and Spaces and as approved by University Librarian (1)
  6. Circulation Desk*

* Master Key at the Circulation Desk is barcoded and must be checked out with a UNCW OneCard. Students are NOT allowed to check out the Master Key

Other Keys

Since the building was rekeyed in 2013, a process has been in place to track individual keys requests and key ownership at Randall Library. Under this policy, that process will remain in place and in accordance with University standards.

Key requests should be entered through the Work Order Tracking List on SharePoint and are subject to approval by the University Librarian.

Loading Dock Electronic Card Access

  • All UNCW employees with a UNCW OneCard and who work in Randall Library either for the Library or for a branch of the University with an office(s) within the Library shall have electronic card access to the loading dock.
  • Aramark employees who work at Port City Java and must have access to Randall Library on a Saturday or Sunday morning when the Library is not open shall have electronic card access to the loading dock on a limited basis (meaning the specific hours of access are truncated) at the discretion of the Facility Coordinator.
  • UNCW students employed by the Library or by a branch of the University with an office within the Library shall not have electronic card access to the loading dock.

Internal Electronic Card Access

Electronic Card Access is obtained by filling out the Work Order Tracking List in SharePoint. Electronic Card Access is not automatic when new staff members are hired and must be requested through the Work Order Tracking List.​

  • Staff/Faculty Requests are processed immediately; Student requests are processed once a week on Tuesday mornings.
  • All Randall Library staff/faculty and Randall Library student workers are given electronic card access to RL1013, RL1023, and RL Employee Elevator. Additionally, RL staff/faculty are given access to the RL Loading Dock.
  • Access to RL1023 should be limited to RL staff, faculty, and students with a business-need for accessing the space (TCMS, Digital Initiatives, RL Facilities, etc.)
  • All Randall Library partners and student workers for partners are given electronic card access to RL1013 and RL Employee Elevator.
  • RL Staff, faculty, and students may have access to additional doors depending on in which division they work (for example, RL IT employees have access to RL1029)
  • RL Senior Leaders have card access to all building spaces
  • UNCW Employees have 24-hour access
  • Student access is restricted to M-T 8 am to 8 pm. Friday 8 am to 6 pm. Access for students who work outside these hours is the responsibility of their direct supervisor.
  • All student card access expires at the end of each semester
    • Renewal card requests for Intersession are due each Reading Day
    • Renewal card requests for the following semester are due 1 calendar week before the first day of classes 
  • Special card access not defined here requires written approval from the University Librarian

Contractors

Whenever possible, the Facility Coordinator will communicate to Library staff via email when an outside contractor will be working in the building.

  1. Under Continued Contract by Randall Library 
    • Hired contractors shall only have access to Randall Library M-F, 8am to 6pm. If they have UNCW issued OneCards, those cards should be programmed to reflect this restriction.
    • One exception: Security Innovations guards have OneCards that allow access between overnight and on weekends. They do not have keys.
    • Current contracts should be reviewed and modified to align with this policy.
    • Hired contractors shall not bring family, friends, or any other non-UNCW person along to complete work within Randall Library.
    • In the event that a contractor needs a key to Randall Library, a formal key request form must be filled out with the Facility Coordinator and approved by University Librarian. The contractor must be responsible for the key at all times, it cannot be left at Randall Library.
  2. Occasional Contractors (ex. carpet installers, non-campus electricians)
    • Contractors only have access to Randall Library M-F, 8am to 6pm, and the Facility Coordinator supervises access.
    • The Facility Coordinator will have a generic OneCard available for occasional contractors to use on a limited and daily basis for access to the building.

After Hours Access (when the Library is closed)

  • Access to Randall Library when the library is closed is restricted to UNCW staff and faculty who have electronic card access to the loading dock door. Staff and faculty may not bring in family, friends, or anyone who does not work for UNCW when the building is closed even if accompanied by a Library employee.
Site organization: 

Auditorium Use

  • To schedule academic spaces, including the Auditorium, visit the Campus Reservation System portal.
  • After a reservation is made, it will appear on the UNCW Events Calendar.
  • A multimedia equipment unit is in the auditorium. For questions about equipment, contact Technology Assistance Center (TAC) at 962-HELP (4357) or e-mail tac [at] uncw.edu. They will contact ITS Classroom Technologies to provide support.
  • ITS Classroom Technologies has a limited number of laptops, projectors and screens that can be checked out to UNCW staff and faculty, should you find yourself in need of these items for an event. To request the loan of equipment please see the AV Special Events & Equipment Request Form.
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Bicycles, Scooters, Skateboards, and Hoverboards

Bicycles and Electric Motor Scooters

  • Bicycles and electric motor scooters are not permitted inside the Library for any reason
  • Bicycles and electric motor scooters that impede pedestrian traffic, including access for the disabled, may be impounded by the UNCW Police Department in accordance with the UNCW Bicycle Policy

Skateboards, Hoverboards, Rollerskates and Rollerblades

  • Skateboarding, hoverboarding, rollerskating and rollerblading are not permitted inside the Library or around its perimeter
  • Skateboards, hoverboards, rollerskates and rollerblades are permittded inside the Library but must be properly stowed away with personal belongings
  • There are several skateboard racks located throughout the Library
  • Library personnel reserve the right to ask skateboard, hoverboard, and rollerblade owners to properly stow their items to prevent injury. 
  • UNCW Skateboard Policy
Site organization: 

Bulletin Boards / Posters / Flyers

Lobby / Vestibule

  • The 2 locked bulletin boards are designated for flyers and posters for campus-sanctioned events and programs
  • Materials posted on these boards are directly related to university-affiliated sponsored events/offices/prograns and are provided to us by the Campus Activities and Involvement Center (CAIC)
  • Posters from CAIC are delivered to the Circualtion Desk and posted by RL Facilities staff a few times a week during the spring and fall semesters, less often during the summer
  • Please contact CAIC if you have a poster or flyer you'd like to have posted
  • The free-standing bulletin board is available for use by any campus or community group and is routinely cleaned and maintained by Randall Library Staff

Outside / Portico

  • The 2 display cases on either side of Randall's main entrance are designated for library-use only

Restrooms

  • The sign holders in our public restrooms are currently designated for libray-use only and questions can be directed by email to our robinsoncl [at] uncw.edu (Outreach & Engagement Librarian)

Throughout

  • All banners, posters, flyers, coupons, and handbills that are not affiliated or approved by the library and are posted on walls, doors, or placed on tables, will be removed and recylced or thrown away.

 

 

 

Site organization: 

Computer Resources

UNCW Students, Faculty & Staff

This policy explains the use of computers provided by Randall Library for UNCW students, faculty and staff.

All computers at UNCW are governed by the university's Policy on Responsible Use of Electronic Resources. The library is also guided by the American Library Association's Access to Electronic Information, Services, and Networks: An Interpretation of the Library Bill of Rights.

The library-provided computers are intended for research use.

  • The computers located in the Learning Commons, are available to UNCW students, faculty and staff only and are accessible by university login name and password.
  • The “Quick Look-up” iPad kiosks located in the Learning Commons, near the Circulation Desk, outside Room 1022 and on the second floor, are available for anyone to acess library information. No login is required.
  • Children under the age of 14 must be accompanied by a parent, guardian or other responsible adult at all times while using the computers.

Due to the open location of the computers, individuals should respect the desire of others not to be inadvertently exposed to material and images that they find disruptive or offensive. Users are asked to refrain from displaying images, sounds or messages that are distracting or create an atmosphere of intimidation or harassment for others. Library staff may take steps to maintain an environment conducive to study and research. Last Update: February 6, 2015

Visitors

This policy explains the use of computers provided by Randall Library for the general public.

All computers at UNCW are governed by the university's Policy on Responsible Use of Electronic Resources. The library is also guided by the American Library Association's Access to Electronic Information, Services, and Networks: An Interpretation of the Library Bill of Rights.

Computers for general public use are located in the area labeled Visitor Computers on the first floor of the Library.

  • Persons aged 14 and over not currently enrolled or employed at UNCW may use the computers designated for the general public located adjacent to the Learning Commons. These computers provide Internet access and Microsoft Office suite. They require a login name and password, which may be obtained at the Circulation/Customer Service Desk through a one-time registration process. A valid picture ID card is required to register for access.
  • The computers provided for the general public use software limiting each person's use to 120 minutes per day in 60-minute sessions.  One day is measured midnight to midnight. Time slots may be reserved in-person, using the Reservation Station, as much as three days in advance. Reservations take precedence over non-reserved use.
  • Children under the age of 14 must be accompanied by a parent, guardian or other responsible adult at all times while using the computers. Supervision is the responsibility of the parent, guardian or other responsible adult.
  • The “Quick Look-up” iPad kiosks located in the Learning Commons, near the Customer Service Desk, ouside Room 1022 and on the second floor, are available for anyone to access libary information. No login is required.

Due to the open location of the computers, individuals should respect the desire of others not to be inadvertently exposed to material and images that they find disruptive or offensive. Users are asked to refrain from displaying images, sounds or messages that are distracting or create an atmosphere of intimidation or harassment for others. Library staff may take steps to maintain an environment conducive to study and research.

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Disaster Preparedness Plan

Introduction

Libraries have learned, through difficult and often disastrous personal experience, that they are not immune from disasters and other emergency situations. Emergencies are unforeseen circumstances calling for immediate action, such as fire alarms or severe weather which may cause damage to people and facilities. An often cited definition of a disaster is an unplanned event whose outcomes are tragic. Any preparation or planning conducted prior to an emergency or disaster will lessen its effects.

The purpose of this document is to present some general guidelines for disaster preparedness and specific steps for emergency response by Randall Library employees. Included in this plan is a description of responsibilities of the disaster team and a list of persons to call if disaster strikes. Specific types of emergencies addressed here are:

Preparedness and Procedures for Fire Emergencies

Preparedness and preparation for fire emergencies is almost entirely contingent upon regular, routine and as needed maintenance to the library's fire protection system. The UNCW Physical Plant tests and maintains this system. Follow up responsibility for ensuring that this regular, routine and as needed maintenance takes place is the responsibility of the University Librarian.

Another integral component of fire preparedness is a current and functional evacuation plan. The plan is developed by E H & S and posted in conspicuous locations. (Current evacuation plans "Building Emergency Plan" are in the process of being updated by EH&S and will be posted soon.) Library staff members are trained in general evacuation procedures and should understand their specific roles during an evacuation. Furthermore, staff members should be trained to use fire extinguishers and know when it is appropriate to do so.

Each employee is expected to be aware of conditions which could result in a fire and to report those conditions according to the specified procedure. Employee involvement in general disaster prevention is critical to the success of any fire preparedness effort and is a major component of the overall disaster planning effort. This component will be addressed through a comprehensive staff awareness and training program.

General Fire and Emergency Evacuation Procedures

​Policy is under review.

Preparedness and Procedures for Power Outages

Policy is under review (4/2015)

Preparedness and Procedures for Thunderstorms, Hailstorms and Tornadoes

Policy is under review 4/2015

Hurricane Evacuation Procedure

The purpose of these procedures is to provide guidance and specific duties for Randall Library personnel in the event of a hurricane emergency. Randall Library's procedures supplement the UNCW Hurricane Policy. These procedures apply to all Randall Library employees.

It is UNCW policy to view each hurricane threat as an extremely hazardous condition. The University's goal is to minimize the risk to personnel consistent with protecting University property and assets. Following a hurricane, movement to and from the campus may be seriously impaired. Persons who must be available following the hurricane to protect University property must be on campus prior to the arrival of the storm. This policy seeks to limit exposure of the University community to the risks of a hurricane, and yet allow for the protection of property.

Preparedness Review

Prior to the beginning of hurricane season (June 1) of each academic year, the Library Emergency Management Team will review the Library's hurricane plan and recommend any needed changes to the University Librarian for approval. Members of this committee (see Appendix A) will assume leadership roles in executing the plan in the event a hurricane emergency occurs and they will ensure that items on the checklist are completed. When a hurricane approaches, the preparations listed below are followed:

Phase 1: Hurricane Watch

When a hurricane watch is announced, emergency operations are begun, and they should be completed during the Beach Evacuation period. When beach evacuation is announced, the University is closed and shut-down procedures are performed.

  1. Review Hurricane Plan and appoint a coordinator from the Library Emergency Management Team for the hurricane emergency.
  2. Check inventory of plastic wrap, garbage bags and duct tape, all stored in storage room the Quiet Study Room (RL 2016). Procure additional supplies, if needed.

Phase 2: Hurricane Warning

Systems personnel ensure all computer backups have taken place and that backup media is stored in secured place.

Phase 3: Mandatory Evacuation

Systems notifies University of North Carolina at Pembroke, Fayetteville State University and Innovative Interfaces Inc. of hurricane warning and of the possibility that the library application servers may go down.

Systems reminds users via e-mail to unplug terminals and microcomputers from both power and communications lines and to secure equipment. Each library department is responsible for securing terminals and microcomputers in its area.

Housekeepers will assist Library personnel if requested to do so. Housekeeping will store all cigarette butt containers inside buildings, will close and secure windows with all blinds in closed position and will unplug appliances, other than computer equipment, from power outlets.

Each department head or designate will assure that windows and offices in their area are secured, using the following checklist:

  • unplug all electrical equipment such as PCs, printers, projectors.
  • cover equipment with plastic wrap or plastic bags and tape securely
  • cover equipment in bibliographic instruction room
  • position moveable stacks in Special Collections so that just the supply aisle is exposed
  • move chairs in recreational reading section away from the windowsc
  • cover Chihuly and other sculptures.
  • notify student assistants scheduled to work that building is closing
  • close and lock all doors and windows that haven't been secured
  • change telephone voice mail message
  • vacate the building and notify Campus Police that the building is cleared
Recovery

Policy is under review 4/2015

Preparedness and Procedures for Snow Emergencies

Policy is under review 4/2015

 

Policy is under review 4/2015

 
General Preventive Checklist

The university Physical Plant and Safety Office personnel regularly check alarms, fire extinguishers and other safety equipment. Randall Library must remain in compliance with instructions from these offices, as well as the Fire Marshall and North Carolina Department of Insurance.

Every library staff member is responsible for observing the surroundings and reporting problems with the building to the Library's Facility and Events Coordinator and/or entering a requestson the Sharepoint work order tracking system. Particular attention should be paid to leaks, obstructions, unstable shelving, broken equipment and other potential safety hazards. Employees should:

  1. Have a flashlight in each office and check flashlight batteries annually.
  2. Be aware of the posted Building Emergency Plans location.
  3. Be aware of the fire extinguishers' locations.
  4. Emergency evacuation procedures.

Employees are encouraged to enroll in training for life saving techniques such as First Aid/CPR.

 

Randall Library Fire/Emergency Evacuation Procedures

Policy under review 4/2015

Circulation staff on duty at the desk:

When alerted by the fire alarm, shouted warnings, or the sensation of smoke or fire:

  1. Call 911 to report an alarm or actual fire, if known, in Randall Library, tell the police which quadrant shows up on the annunciator panel.
  2. Secure cash drawer.
  3. Lock all of the main/entrance electronic sliding doors in the open position.
  4. Evacuate the building by the nearest exit. If smoke or flames make this route impossible, use another exit.
  5. NEVER use an elevator to evacuate the building and NEVER re-enter a building after a fire alarm until instructed to do so by the authorities.

All other library staff on duty:

When alerted by the fire alarm, shouted warnings, or the sensation of smoke or fire:

  1. Identify the nearest exit to your location and leave the building. If smoke or flames make this route impossible, use another exit.
  2. As you exit the building, tell library patrons to secure their belongings and follow you to the nearest emergency exit. 
  3. Assist other staff in moving people away from the building, toward the sidewalk circle west of Morton Hall or another location at least 100 feet away.
  4. NEVER use an elevator to evacuate the building and NEVER re-enter a building after a fire alarm until instructed to do so by the authorities.

 

Partners in Emergency Preparedness & Disaster Response

These university departments assist Randall Library in maintaining a safe environment for people and library resources. We gratefully acknowledge their contribution to this effort.

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Faculty Commons

About

  • The Faculty Commons (RL2014) , a partnership between the Center for Teaching Excellence (CTE/CFL) and Randall Library, is located on the second floor of the library and is accessible only by UNCW faculty with a valid UNCW OneCard
  • The Faculty Commons was created as a gathering place and collaborative space for UNCW faculty
  • The Faculty Commons also provides space for both the CTE/CFL and Randall Library to deliver programming that supports UNCW faculty and will occasionally host pre-planned, pre-determined programming
  • When not reserved, the Faculty Commons is intended to provide a drop-in space for use by faculty
  • The Faculty Commons is not accessible to students although there may be programming or meetings in which students are included

Huddle Rooms

  • The Faculty Commons includes 2 semi-private huddle rooms which can be reserved via the UNCW Event Management System
  • Administrators who are scheduling the huddle rooms: Please be sure that a UNCW faculty member is present at the event or meeting

Furniture

  • The Commons has work surfaces as well as soft seating and all the furniture can be easily reconfigured for a variety of scenarios

Technology

  • All three spaces (the huddle rooms and the main space) are equipped with large screen displays, webcams, speakers and microphones. The huddle rooms require a laptop or tablet, which you can connect via HDMI, USB or wirelessly with the VIA app. The main room display comes equipped with a PC, or you can connect your own device with HDMI, VGA or wirelessly with the VIA app 

Reserve Entire Space

  • To reserve the entire Faculty Commons for a UNCW faculty-related event, please contact the Randall Library Office of Facilities at RLfacility [at] uncw.edu
  • Because the Faculty Commons is intended as a drop-in space, reservations will be limited.
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Group Study Rooms

 
Reservations
  • Group study rooms may be reserved and used by currently enrolled students, staff and faculty of UNCW. A campus email username and password account is required for making reservations in the online system.
  • Groups must have at least 2 people, and at most 5, depending on the room.
  • Reservations are for a maximum of two hours a day per group, and no more than 2 reservations per group per week. Only one reservation per user can be made per day.
  • Reservations can be made up to 2 weeks in advance.
  • The rooms can be reserved anytime the library is open. Rooms must be vacated 15 minutes before the library closes.
  • If at least 2 members of your group do not arrive within 15 minutes of your reservation, the reservation is forfeited and the room reverts to first-come, first serve usage until the next scheduled reservation. Please follow the instructions to cancel unneeded reservations. Current, undergoing reservations cannot be canceled. 
  • Reservations must be placed through the online system, not via email or phone. Library staff cannot make or modify reservations or provide information about private reservation details.
Room Use
  • When not reserved, Group Study Rooms are available on a first come, first serve basis. Group study room users without reservations must leave when requested by a group with proof of valid reservation (such as email or text message confirmation). Groups always take priority over single users.
  • The Group Study Rooms are to be used for legitimate academic purposes that support the instruction, research, and study needs of the University community.
  • Users are responsible for their personal property at all times, and should never leave items unattended. The Library is not liable for loss or damage to personal property.
  • Group Study Room users must maintain a moderate noise level - rooms are not soundproof, and loud talking disturbs other users in adjoining rooms and outside the rooms. Second floor study rooms are located on the designated Quiet Floor; please be considerate of students quietly studying.
  • Food and drink in covered containers are acceptable. Please clean up after yourselves.

Visit the Group Study Room Reservations page to view the reservation calendar or to make a reservation.

View the Room Use & Reservation Policies for the Technology Enhanced Collaboration Space (Room 1045).

 

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Hurricane Evacuation Procedures Checklist

Hurricane Evacuation Procedures Checklist

PRIOR TO HURRICANE SEASON

  • Review Randall Library emergency plans, UNCW Hurricane Operations Plan and office or departmental plans.  Make sure all employees are familiar with these plans and procedures.
  • Update staffing changes and emergency contact information for Randall Library.
  • Document new items that are not easily replaced through pictures and video.
  • Check emergency supply inventory and order any needed items.  Please see the recommended emergency supply list for Randall Library and obtain extra or replacement items if necessary.

HURRICANE WATCH – 48 hours prior to storm arrival

  • Library Safety & Security Committee keeps abreast of weather and hurricane information by checking local news sources and reading messages from the University ‘s Emergency Management Coordinator.  The chair of the Safety & Security committee or his/her designate will communicate regularly with Library Staff and Partners as the weather event develops and new information comes from the Emergency Manager.
  • Library Staff and partners should stay alert for news from the UNCW decision makers on next steps and major decisions; these will be posted on the UNCW and EH&S Web sites, available from the Emergency Hotline and communicated by the University Librarian or Associate Director Library Access and Customer Support Services, a member of the University's Emergency Planning Group.
  • Begin preliminary hurricane preparations:
    • Review Randall Library Hurricane Procedures Checklist
    • Cancel of postpone scheduled events, meetings, and/or activities.  For public events, contact the Office of University Relations so they may add the cancellation notice to their press releases.
    • Back up critical computer files, store in a safe place.
    • Verify that emergency supplies such as plastic or trash bags are on hand for wrapping equipment.

HURRICANE WARNING – 36 hours prior to storm arrival

  • Each Library department and partner unit should complete the following tasks to protect offices and equipment if word comes that UNCW is planning to close:
    • Close and lock all windows, if applicable
    • Turn all equipment off
    • Disconnect all electrical equipment and plugs, ask for help from Library Information Technology and Systems if needed
    • Move equipment off floors and cover with plastic if needed.
    • Close blinds and close and lock office doors.
    • Prepare a voice mail message for the department’s telephone extensions (public service desks) stating that UNCW has closed due to emergency weather condition and will reopen when conditions permit.  Leave the UNCW Emergency Hotline telephone number on voicemail 910.962.3991 or toll free 888.657.5751
    • Circulation staff secures the outside parking lot Drop Box and adds a sign indicating that the Drop Box is closed for the duration of the weather event.
    • Employees should notify their supervisor when hurricane departmental and office preparations have been completed.
    • When requested, evacuate employees from offices and departments.
  • Library Information and Technology Systems will take action to protect vulnerable areas in the library by covering those areas with plastic.  Those areas include but are not limited to the computers in the Learning Commons.  Specific direction and guidance will be furnished by Library Information Technology and Systems and all staff will be asked to contribute to securing the public areas.
  • Library aquariums will be OK for several days, even without power.

DURING THE HURRICANE            

  • Stay tuned to the local news, UNCW Emergency Hotline, and the UNCW web site for the latest weather conditions and UNCW closing and opening information.
  • When UNCW officially reopens, report to work at the usual time unless notified differently by a supervisor.  Employees should refer to the Adverse Weather and Emergency Event Policy (PDF) page for guidance.

RECOVERY

Only personnel on the essential personnel list, created by Human Resources, may re-enter campus prior for a detailed damage assessment and can only do this when directed by the Emergency Management Coordinator.  The recovery and restoration vendor on the University’s preferred vendor list will be contacted by the Emergency Management Coordinator if needed.  When allowed access:

  • Make sure your areas and equipment are dry.
  • Remove any plastic that was placed over areas/equipment during the hurricane warning period and return that to the storage area.
  • Make sure all power cords and power strips are plugged into their appropriate outlets and turn on power strips to printers, computers, and other equipment and power up.
  • Report any computer or other equipment problems to Library information Technology and Systems for their assessment.

*Note: if threatening conditions warrant on a weekend, necessary staff will be called into handle preparedness actions.

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Instructional Services Classrooms

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 Randall Library Policy for Scheduling Rooms 1022 and 1039 for Non-Library Instruction

This policy defines the appropriate use of Randall Library rooms 1022 and 1039. These rooms are reserved for library instruction led by Randall Library librarians. In special circumstances, the rooms may be reserved by a full time UNCW faculty or staff member as outlined below.

  • Randall Library rooms #1022 and #1039 are reserved for library instruction and other Randall Library activities.
  • As library instruction activities are driven primarily by the needs of UNCW faculty, instruction sessions are not necessarily scheduled in advance. In some cases, faculty may request an instruction session for the following day. As such, it is not possible for non-Randall Library faculty or staff to reserve 1022 or 1039 during peak library instruction periods and times:
    • Fall semester (First day of classes through the end of November): M – F 8:00 a.m. to 7:00 p.m.
    • Spring semester (First day of classes through the end of April): M – F 8:00 a.m. to 7:00 p.m.
    • Outside of these times, if either room is available, it can be reserved on a first come first serve basis by the Coordinator of Instructional Services(Tammy Ivins, ivinst [at] uncw.edu (subject: Library%20Classrooms) ). It cannot be guaranteed that the request will be filled.
  • Academic departments cannot reserve either room for a semester long course.
  • If a UNCW instructor wishes to provide library instruction (without a librarian present) in either room he or she may contact their Liaison Librarian (http://library.uncw.edu/directory/liaisons) or contact the Coordinator of Instructional Services (Tammy Ivinsivinst [at] uncw.edu (subject: Library%20Classrooms) ) to determine availability of the room.
  • If library instruction cannot be accommodated due to a department’s or organization’s use of either room, the Coordinator of Instructional Services reserves the right to ask the department or organization to seek space in another facility.
  • Visitors of the room should adhere to the following guidelines when using either room:
    • Food and drink are NOT allowed in either room.
    • Please keep the room clean and neat.
    • Make sure all lights and computer monitors are turned off before exiting the room.
    • Log off the instructor workstation, turn off the document camera, and turn off the projector before exiting the room.
    • Computers cannot be reconfigured and no software may be added to or removed from any of the computers without prior permission from the Coordinator of Instructional Services
  • Neither room is available when the library is closed.
  • It is the responsibility of the requestor to view the library’s hours and ensure that the request for use of the room falls during library operating hours (http://library.uncw.edu/hours).
  • Library staff are not responsible for showing visitors how to use equipment in either room. Arrangements should be made prior to use of either room with the Coordinator of Instructional Services for instruction on use of any equipment.
  • A UNCW faculty or staff member must be present in the room at all times and is responsible for the room and its equipment. This person is required to complete the, “Randall Library Classroom and Multipurpose Room Use Agreement.”
  • RL 1022 and 1039 may not be reserved by groups that are not affiliated with UNCW. Such groups should refer to the UNCW Facilities Use Policy: http://www.uncw.edu/policies/documents/02_140_FaciltyPolicy_Jan2010.pdf.

All questions may be directed to the Coordinator of Instructional Services (Tammy Ivinsivinst [at] uncw.edu (subject: Library%20Classrooms) )


For visitor use of other library spaces please see: https://library.uncw.edu/policies/facilities_equipment_use_policies


For visitor use of other campus spaces please see: https://events.uncw.edu/EmsWebApp/


 

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Library Patron Behavior

Randall Library patrons have the right to expect a pleasant library environment, conducive to study and research; free of preventable and/or excessive interruption and disruptive activity, with reasonable access to library materials. The library expects all of its patrons to conduct themselves in a manner respectful of library staff, other patrons, library materials, and library facilities.

Library staff members are responsible for and charged with enforcing library and University policies, procedures, and guidelines. Additionally, we abide by and enforce all applicable Federal, State, and local laws. The following categories of behavior, disruptive and criminal, are ones that will result in staff response. Anyone engaging in these behaviors may be removed from the library and/or denied future library access. UNCW Facilities Use Policy PDF document.

Disruptive behavior

The library takes all complaints from its patrons seriously and will seek support from the University Police whenever needed. Examples of disruptive behavior include but aren't limited to the following:

  • Violating University or library policy
  • Using audible devices without head phones or using cell phones at a level that disturbs others.
  • Exhibiting behavior or language that is threatening, abusive, intimidating, or offensive
  • Loud and disruptive behavior
  • Harassing, intimidating, or abusing other patrons and/or library staff, physically or verbally
  • Fighting, challenging to fight
  • Loitering
  • Using the bathrooms for bathing or laundering clothes
  • Selling or soliciting
  • Using tobacco in any form including e-cigarettes
  • Using skateboards or skates
  • Running, pushing, or shoving
Criminal behavior

Violation of Federal, State, or local laws is not tolerated. Examples of this behavior include but are not limited to the following:

  • Bringing weapons into the building
  • Vandalism or defacing library materials or property (e.g., graffiti)
  • Assault
  • Stealing
  • Being in unauthorized areas; failure to leave at closing time or when asked to leave the building
  • Bringing animals into the library except officially - designated service animals
  • Using alcohol or illegal drugs

 

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Media Viewing Cart

  • ​The Media Viewing Cart is available to check out at the Circulation Desk on the first floor. You can take the cart anywhere in the library to watch media, including group study rooms (please make a reservation). If you do not use a group study room, headphones are required.
  • The cart is equipped with the following:
    • Region free BluRay player
    • Standard BluRay player
    • DVD/VHS combination player
  • Access to this cart is restricted to UNCW students, faculty, and staff use.
  • The cart can be checked out for 4 hours, must stay in the library, and be returned to the Circulation Desk.


 

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Noise and Cell Phones

The First Floor is an active learning area. A moderate amount of noise is to be expected.  When conducting conversations, please consider your surroundings and be courteous to those around you.

The Second Floor is designated as quiet space. Noise should be kept to a minimum. Please keep cell phones in silent mode. Take conversations to the first floor, stairwells, restrooms or outside. The Group Study Rooms are not sound proof -- talking in moderate levels is conducive to maintaining a quiet environment in the surrounding areas.

What to do when noise is a problem:

Everyone in the library should be considerate of those around them. If you are being disturbed in an area designated as quiet space, remind the person that the area is intended for quiet study. If this does not resolve the problem, please contact a staff member. If someone asks you to be quiet, please comply or move to the first floor or a group study room.

Randall Library is a dynamic resource and university community center that offers a wide range of services, materials, and environments. Students and other researchers expect to find a place for quiet concentration and study, and the library has an obligation to ensure they have it. At the same time, as more courses involve group work, the library provides spaces appropriate to group learning. The library is also a teaching space, where librarians, staff and teaching faculty must talk to assist users in finding and understanding the information resources the library provides. As a community center, the library hosts art receptions, where a certain amount of noise must be expected. The technology provided by the library, from computers and printers to video and photocopiers, inevitably produces noise.

The library recognizes the need for its users to stay in touch with family, friends and colleagues. However, upon entering the building, please consider setting your cell phone to ring in silent or vibrate mode.

Questions about this policy may be addressed to watsteins [at] uncw.edu (Sarah Watstein), University Librarian.

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Photography & Filming

Photography and Filming Policy

Randall Library is a public space. Photography and filming (including videography) that do not interfere with library operations are generally permitted under the following conditions. The Library accepts no liability for the use of photos or film made in or around the facility. The library reserves the right to terminate or restrict photography and filming that, in its view, cause a disturbance, endanger the safety of employees or library users or violate any other University  policy, local ordinance, or state or federal law.

Photography:

Photography designed to record a visit or make use of the library setting as a backdrop is generally permitted. Individuals who take photographs or film are asked to honor requests not to be included in photos or film. The one exception would be those instances where it is required for a legitimate news story.  Photos of minors are prohibited without the permission of their parent or guardian.

Videography and Film:

UNCW Policy 02.550 Filming on University Property governs filming in Randall Library. Student filming requests must be directed to the Business Affairs Office. The current contact is Vann Mitchell II, Risk Management , mitchellf [at] uncw.edu, 910-962-7481, Alderman Hall, Room 208. Students filming as an employee of a UNCW entity should contact the University Librarian (962-3270) for approval.

Media Representatives:

Library employees will notify the University Librarian and Office of University Relations (910.962.3616) when news media are in the building.

Link to the UNCW Policies web page

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Quiet Study Lounge

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Service Animals, Emotional Support Animals, and Pets

  • In accordance with UNCW's Policy Service Animals, Emotional Support Animals, and Pets, animals are not allowed in the building with the exception of service animals and service animals in-training. 
  • Animals whose only function is to provide comfort or support (therapy or emotional support animals) are not considered service animals under the ADA
  • Patrons with service animals must ensure that the propoer control and behavoir requirements are met while in Randall Library:
    • the animal must remain under the control of its partner at all times while on University property, and shall have a harness, leash, or other tether, unless the partner’s disability prohibits the use of which, or the use of which would interfere with the Service Animal’s safe, effective performance of work or tasks. Even so, the Service Animal must remain under its partner’s control by other effective means, such as voice control or signals
    • the animal must not obstruct or disturb any space or activity of an academic program including but not limited to, residence halls, classrooms and labs, other campus buildings or recreational areas, roads, walkways and passages on any part of campus, legitimate campus activities and any other university programs, spaces or activities
    • the animal must not engage in other behaviors or noises that are disruptive to others in the specific environment, including, but not limited to, excessive barking, whining, growling, excessive grooming, and sniffing people, personal belongings of others, and/or tables and eating areas
  • Any questions about these policies can be directed to Jim Koebel, Assistant General Counsel, at (910) 962-7886; koebelj [at] uncw.edu
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Solicitation Tables

INSIDE

Randall Library provides two solicitation tables on our first floor. RL First Floor Table A and RL First Floor Table B can be reserved via the UNCW Campus Reservation System (EMS).

The Randall Library first floor solicitation tables are intended for campus-affiliated groups that add to the academic and social experience of UNCW students such as clubs, departments, non-profit groups, and Greek organizations. Outside vendors, private businesses, and other non-affiliated groups are prohibited.  

  • Each solicitation table accommodates no more than 4 people 
  • The sale of items at solicitation tables is prohibited
  • Charitable fund-raising campaigns must comply with the North Carolina “Solicitation of Charitable Funds Act” 
  • The playing or performing of music at solicitation tables is prohibited  
  • The library reserves the right to terminate solicitation that, in its view, causes a disturbance, endangers the safety of employees or library users, or violates any other University policy, local ordinance, or state or federal law
  • ​Questions about these tables should be emailed to rlfacility [at] uncw.edu.

OUTSIDE

  • UNCW Campus Life provides two solicitation tables in front of Randall library in the plaza area beyond the front steps. These solicitation tables are not reserved through Randall Library. These tables can be reserved via the UNCW Campus Reservation System (EMS) or by contacting Campus Life at clreservations [at] uncw.edu, 910-962-4150.
  • The Vestibule area inside the library must be kept clear of obstructions for safe entrance & exit from the building. Solicitation is not allowed in this space.
  • The library reserves the right to terminate solicitation that, in its view, causes a disturbance, endangers the safety of employees or library users or violates any other University  policy, local ordinance, or state or federal law

 

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Trash and Recycling

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Technology Enhanced Collaboration Space (TECS)

The Technology Enhanced Collaboration Space (TECS) is located on the first floor of Randall Library in room #1045. TECS is intended for collaborative work or study, including presentation and practice, and specifically for groups, defined as two or more users actively using the room. The room has a capacity for 30 people and includes the following equipment*:

  • High-Definition LCD projector with 8' wide projection screen
  • Amplifier and ceiling speakers
  • Presentation command center and multimedia hub (including touchscreen control system, wireless keyboard and mouse, DVD/VCR and Blu-ray player, iPod and mobile device inputs, laptop connection, and HD widescreen monitor)
  • Two desktop computers with dual widescreen HD monitors.
Access
  • The room can be reserved (see below) but when not reserved, TECS is available on a first come, first serve basis. Users without reservations must leave when requested by a group with proof of valid reservation (such as email or text message confirmation). Groups always take priority over single users.
  • TECS is to be used for legitimate academic purposes that support the instruction, research, and study needs of the University community.
Reservations
  • The TECS may be reserved online via the Group Study Room Reservation system (http://library.uncw.edu/room_reservations) under the tab labeled “Tech EnhancedCollab Space.”
  • Only UNCW students, faculty and staff can reserve the TECS. A campus email username and password is required for making reservations in the online system.
  • Reservations are for a maximum of two (2) hours a day per user. One (1) reservation per user per day is allowed, and no more than two (2) reservations a week can be made.
  • Reservations can be made up to two (2) weeks in advance.
  • When not reserved, the TECS is available on a first come, first serve basis.
  • TECS users without a reservation must vacate the room when requested by a group of UNCW faculty, staff or students with a valid reservation.
  • TECS can be reserved anytime the library is open. The room must be vacated 15 minutes before the library closes.
  • If at least 2 members of your group do not arrive within 15 minutes of your reservation, the reservation is forfeited and the room reverts to first-come, first serve usage until the next scheduled reservation. Please follow the instructions to cancel unneeded reservations.
  • Reservations must be placed through the online system, not via email or phone. Library staff cannot make or modify reservations or provide information about private reservation details.
Equipment Access
  • To access the control cabinet in the TECS (allowing use of the projector and presentation station), groups must checkout the “RL 1045 Key Kit” from the Randall Library Circulation Desk.
    • The RL 1045 Key Kit consists of: Console key, room instructions, 2 AA batteries (for the wireless keyboard)
    • The control cabinet must be closed and locked at the end of the session.
    • The kit may be borrowed from for a period of 2 hours and may not be removed from the library.
    • No holds, renewals, or overnight checkout are allowed.
    • Overdue fines for the kit are $1.00 per hour, up to $10.00.
  • TECS users must comply with the Library's Facilities and Equipment Use policies.
General Guidelines
  • Problems with the space or equipment should be reported to the Research Help Desk or Circulation Desk.
  • Users are responsible for their personal property at all times, and should never leave items unattended.  The Library is not liable for loss or damage to personal property.
    Library materials checked out to your account should be treated as personal belongings; you may be assessed overdue and replacement fees if they go missing from a room.
  • TECS users must maintain a moderate noise level - rooms are not soundproof, and loud talking disturbs other users outside the room. Media volume should be kept low.
  • Food and drink in covered containers are acceptable. Please clean up after yourselves.
  • Users of the TECS must clean up after themselves and leave the room in good condition for the next users, including returning furniture to the places it was found in, erasing the white board etc.
  • Users of the TECS, as with all Library resources, must comply with official University policies, http://www.uncw.edu/policies.  Failure to follow these policies, or other applicable Library policies, may result in a temporary or permanent suspension of access to the TEC or other group study rooms.

Visit the Group Study Room Reservations page to view the reservation calendar or to make a reservation.

View the Room Use & Reservation Policies for the Group Study Rooms.

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Service Policies

Document Services

Randall Library Document Services Policy

Document Services provides access to materials held by Randall Library.

Document Delivery

For Distance Education faculty and students, please request items from Randall Library’s circulating collections through ILLiad and follow the Distance Education guidelines in the Randall Library Interlibrary Borrowing Policy.

For graduate students at the Center for Marine Science, including those displaced from Dobo after Hurricane Florence, please request items from Randall Library’s circulating collections through ILLiad and follow the guidelines for CMS delivery in the Randall Library Interlibrary Borrowing Policy.

For on campus faculty and staff, please request items from Randall Library’s circulating collections through the library catalog. Please contact the Circulation Department at rlcirculation [at] uncw.edu or 910-962-3272 to set up campus delivery of these items.

Document Scanning

Document scanning is provided to UNCW current and emeritus faculty, current staff, currently enrolled graduate students, and distance education students currently enrolled in extension and online programs.

Scans of articles and chapters (up to 50 pages where permitted) are provided from the following collections:

  • Journals, magazines, and newspapers (current, bound, and microforms)
  • US and North Carolina Government Documents
  • General Collection books
  • Reference Collection books
  • Requests for Special Collections or Archives materials are considered on an individual basis.

Please plan for 1-4 business days for scans to be delivered. Users will be notified via email and/or text when requested scans are available to download.  PDFs are hosted on the Interlibrary Loan server for 30 days, after which they are deleted and cannot be recovered.

All scans are intended for individual, academic use. Please note that requests to scan multiple articles from a single journal issue, multiple chapters from a single book, or the entirety of a work are prohibited by copyright restrictions. Please reference the copyright statement below regarding received photocopies, reproductions, and electronic versions of articles and book chapters.

Copyright Statement

Randall Library reserves the right to cancel any request that is not compliant with Title 17 of the United States Code, summarized below.

The copyright law of the United States (title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted material. Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specific conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "Fair Use," that user may be liable for copyright infringement.  This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law.

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Instruction Scheduling

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Please visit the Instructional Services website for more information.

To effectively accommodate faculty, staff, and students we ask that you comply with the following Instructional Services policies and procedures. All scheduling is handled on a first-come, first-served basis and precedence is given to library instruction taught by UNCW librarians. Please see below for a complete explanation of scheduling priorities and scheduling guidelines:

  • Sessions should be scheduled at least 7 business days in advance.
  • Requests for instruction can be made by e-mailing the Coordinator of Instructional Services (Tammy Ivinsivinst [at] uncw.edu (subject: Library%20Classrooms) )or by using the online request form.
  • Sessions scheduled in one of the Library Instruction Classrooms should be limited in size to 30 participants, due to the limited number of computer workstations. The librarian does have the option to schedule sessions in the teaching faculty's current classroom or classroom building's computer lab (depending on availability).
  • Please provide the following information in order to have a session scheduled: Your name and e-mail address; the course name, prefix, and number; the number of students in the class; the time of the class (e.g. 9:00 - 10:15 a.m.); three options for dates when you would like to bring your class in; a copy of the research assignment.
  • Please let us know at the time of scheduling if you have students with special needs (disabilities, etc.).
  • Please inform your students that they are expected to be on time.
  • Instructors are expected to attend instruction sessions and are asked to introduce the librarian leading the session.
  • All cell phones must be turned off.
  • Cancellation of a reservation should be made as soon as possible so that the classroom may be open for other sessions.
  • Sessions can only be scheduled when the library is open.
  • For information about using one of the Library Instruction Classrooms for purposes other than library or information literacy instruction please review our policy.
  • It is not possible for non-UNCW affiliated groups to request library instruction sessions or tours during peak library instruction periods and times, including September, October, February, & March.
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Interlibrary Borrowing

Randall Library Interlibrary Borrowing Policy

Interlibrary Loan (ILL) is a service that provides access to library materials not available at UNCW’s Randall Library. It is governed by the American Library Association's National Library Code and the US Copyright Revision Act of 1976 (17.United States Code. 101 et seq.).

Eligibility

Current UNCW students, staff, and current and emeritus faculty are eligible to use Interlibrary Loan.  Other affiliated library users are not eligible for Interlibrary Loan, including UNCW alumni, retired faculty and staff, non-sponsored visiting scholars, and North Carolina resident borrowers.
 

Cost

Interlibrary Loan is offered as a free service for eligible users because Randall Library absorbs the following costs for our campus community.

  • Borrowing fees can range from $8.00-$35.00 per request, depending on the lending institution.
  • Copyright fees can range from $25.00-$65.00 per article, depending on the publisher.
  • Shipping rates vary by courier, weight, and destination.
Availability of Materials

Eligible users may request materials not owned by Randall Library, including

  • Books and book chapters
  • Conference proceedings
  • Articles (from journals, newspapers, or magazines)
  • Dissertations
  • Audiovisual materials (CDs, DVDs, audiobooks, etc.)
  • Government documents
  • Microforms

Eligible users may also request materials that are owned by Randall Library but unavailable (checked out, missing, lost, damaged, or on order).

Please note that eligible users may request only one copy of an individual title at a time. 

Required UNCW course materials cannot be borrowed through Interlibrary Loan.

Materials such as genealogical material, manuscript collections and other archival material, rare material, bound journal volumes, and reference works do not typically circulate and often cannot be borrowed via Interlibrary Loan.

eBooks cannot be borrowed through Interlibrary Loan due to licensing restrictions imposed by the publishers.  Any request for an eBook will be treated as a request for a hard copy print book.

Placing Requests

All requests must be placed by logging in to ILLiad. Citations should be as complete as available information allows. Please note that by submitting an Interlibrary Loan request, the user is acknowledging that they have read and understood the statement of copyright compliance below. 

The Interlibrary Loan office is staffed and requests are processed from 8:00am – 4:00pm, Monday through Friday. 

The Interlibrary Loan office will contact the user via email if additional information about a request is needed.  If the information is not provided within 4 business days, staff will cancel the request.

Arrival Time and Access

Borrowing (Electronic Materials)

Please plan for at least 2-4 business days for articles to be sent by the lending institution. Users will be notified via email and/or text when requested articles are available to download.  Article PDFs are hosted on the Interlibrary Loan server for 30 days, after which they are deleted and cannot be recovered. Please reference the copyright statement below regarding received photocopies, reproductions, and electronic versions of articles and book chapters.

Borrowing (Physical Materials)

Please plan for at least 7-14 business days for items to arrive from the lending institution.  Users will be notified via email and/or text when items arrive. They will be held at Randall Library’s Circulation Desk for pickup, except in the following scenarios.

  • Current faculty and staff may choose to have items sent to their office through campus mail by selecting "Mail to Campus Address" as the delivery method in their ILLiad profile.
  • Distance Education faculty and students will be prompted to enter their current mailing address when creating their ILLiad profile. Items will be mailed via UPS with return shipping provided.
  • Graduate students completing degree requirements outside of the Wilmington area may set their ILLiad profile status to “Distance Ed Grad” and provide their current mailing address. Items will be mailed via UPS with return shipping provided.
  • Graduate students based at the Center for Marine Science, including those displaced from Dobo after Hurricane Florence, may have items sent to them at CMS Myrtle Grove through campus mail. In their ILLiad profile, students should select “CMS” as their department/major, set their status as “Distance Ed Grad,” and enter CMS/Myrtle Grove as their address.

Users are asked not to remove any paperwork attached to the item, as it is needed to process the item’s return.

Loan Periods and Renewals

All due dates are determined by the lending libraries and will vary from Randall Library’s loan periods. 

All items will include a slip with the due date and a note stating whether or not the item can be renewed.  Renewable items may typically be granted only one renewal, and the request must be submitted through the user’s ILLiad account before the item’s due date. 

Overdue and Lost Materials

Upon return by the user, Interlibrary Loan materials go through multiple checkins as part of the return process: at the Circulation Desk, the Interlibrary Loan office, and the lending institution. This process tracks the material’s progress, ensuring that the item is safely returned and that the user’s account does not become delinquent.

Users are financially responsible for Interlibrary Loan material from the time it is picked up at the Circulation Desk or mailed to the user, until the time it is returned to and received by library staff.

Users with overdue material will have their accounts suspended after three notices. Returning an overdue item will reinstate privileges unless a replacement invoice has been issued by the lending institution. Once a replacement invoice for an item is received, the charges are added to the user’s library account.  The user’s ILLiad account will remain suspended until proof of payment is provided to the Interlibrary Loan office.

Users will be charged for any replacement costs issued by our lenders for lost or damaged material.  Damage includes markings with pen, pencil or highlighter, damp or wet pages, and significant rips or tears.  An Interlibrary Loan item that is overdue may be considered lost and invoiced by our lenders.  All charges are added to the user’s library account once an invoice is received. Unpaid charges for students will be transferred to Student Accounts and can impact graduation dates and transcript requests.

Copyright Statement

Randall Library reserves the right to cancel any request that is not compliant with Title 17 of the United States Code as well as the CONTU Guidelines which aid the interpretation of Sections 107 and 108 of the U.S. Copyright Act, summarized below:

The copyright law of the United States (title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted material. Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specific conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "Fair Use," that user may be liable for copyright infringement.  This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law.

The National Commission on New Technological Uses of Copyrighted Works (CONTU) has developed a set of guidelines to assist libraries in fulfilling their duties while adhering to copyright law. CONTU guidelines (or the "suggestion of five") permits the copying during a calendar year of no more than five articles from a single journal title, not owned by the library, dated within the past five years. This means that the Interlibrary Loan Department staff can order a total of only 5 articles from a single journal title dated within the past 5 years regardless of how many users request articles from the same journal title. For articles obtained in excess of this number, the Library must pay a fee to the Copyright Clearance Center or must purchase the articles from a commercial vendor. 

Responsible Use of Interlibrary Loan Services

Use of Interlibrary Loan is contingent upon users’ compliance with this policy. Randall Library is able to provide this service to the UNCW community because of reciprocal agreements with other libraries based on good faith. Lending libraries expect that their materials will be treated with care and that due dates will be honored by the borrowing library and its users. Habitual non-compliance negatively impacts our standing in the Interlibrary Loan community and impedes our ability to borrow materials for all students, faculty, and staff. Users with more than one instance of overdue materials are at risk of losing their Interlibrary Loan privileges permanently or having additional restrictions placed on material use.

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Interlibrary Lending

As part of its Interlibrary Loan operations, Randall Library lends materials to other requesting institutions.  We are a SOLINE member, a free lender, and encourage new reciprocal partnerships.  Conditions of service are based on compliance to National Interlibrary Loan Code, the Interlibrary Loan Code for North Carolina Libraries, and all applicable Copyright Laws (e.g. Title 17, US Code).

Requesting from Randall Library

Requests are accepted via OCLC.  We will also accept ALA forms sent by email or fax.  Requests are processed within 2-4 business days. Rush requests that are clearly identified as such are accepted.

  • OCLC symbol: NXW
  • E-mail address: libraryill [at] uncw.edu
  • Odyssey: 152.20.225.230/ILL
  • Fax: 910-962-3863
  • Primary Lending Contact: Beth Howland, (910) 962-7005
  • Secondary Contact:  Chris Malpass, (910) 962-7312
Items available to borrow (see OCLC Policies Directory for complete list)
  • Books in our General Collection and Juvenile Collection
  • Bound journals and magazines (subject to the discretion of library staff)
  • Bound theses and dissertations (2nd copies)
  • Music CDs
  • DVDs (only to libraries willing to reciprocate)
  • North Carolina and US Government Documents
  • Journals, magazines, and newspapers on microforms
  • VHS Cassettes
  • Audiobooks
Items not available to borrow
  • Books in our New and Popular Collection
  • eBooks (due to licensing restrictions imposed by publishers)
  • Special Collections, Archives, or Reference material
  • Items on Course Reserve
  • Current journals, magazines, and newspapers
  • Items in campus collections that are not part of Randall Library, including the Curriculum Materials Center, the Betty Stike Education Laboratory, the Upperman African American Cultural Center, and the Center for Teaching Excellence.
Randall Library provides copies from
  • General Collection and Juvenile Collection Monographs
  • North Carolina and US Government Documents
  • Journals, magazines, and newspapers on microforms
  • Special Collections, Archives, and Reference Material (subject to the discretion of library staff)
  • eJournals (pending licensing restrictions imposed by publishers)

We allow a 6-week lending period and one 2-week renewal for most of our materials.  DVDs have a 4-week lending period and are not eligible for renewal.  All loans are subject to recall.

We ship via UPS or USPS, and deliver electronically via Odyssey or Article Exchange.

For more information please contact the Interlibrary Services office at libraryill [at] uncw.edu (subject: ILL%20Lending%20Question)  or Beth Howland at howlande [at] uncw.edu (subject: ILL%20Lending%20Question) .

 

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Research Services

Research Services supports the educational and research functions of the university by assisting students, faculty, and staff in meeting their curricular, research, and general information needs. We also offer service to those not affiliated with the university. These services are provided in person, telephone, email, chat and by text.

When providing these research services, librarians and student assistants attempt to educate users in library research techniques, and encourage independent use of this and other libraries. We treat all requests in a serious and professional manner and do not discuss any aspect of a reference transaction with others except in a professional context.

Library users are encouraged to use the research assistance at the Research Help Desk for direct personal assistance with their information needs. Users are assisted on a first-come first-served basis; however, at busy times, persons affiliated with UNCW are given priority over those not affiliated with UNCW and in-person requests have precedence over telephone, email, chat, and text requests.

Telephone, email, chat, and text contact information can be found by visiting the “Get Help” webpage. Chat, text, and telephone reference assistance is available during the Research Help Desk hours for brief answer types of questions. Replies to email can be expected within one business day.

When the Research Help Desk is not staffed, UNCW students, faculty and staff are encouraged to use the after-hours chat reference service

For more in-depth assistance,librarians also provides One-on-One Help appointments.

 

Updated 11/14/19

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Users with Disabilities

Please visit our Users with Disabilities page for information.

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Collection Development

Art Collection Development

Randall Library strives to provide an aesthetically pleasing environment for students, faculty, staff, and visitors – one that is conducive to the pursuit of intellectual study and cultural enrichment. To that end, Randall Library welcomes opportunities to accession pieces of art for display within the public areas in its facility.

This public art policy covers gifts of art to Randall Library or art purchased for the Library as well as art currently on display in the Library. The policy also covers the temporary short or long term loan to the Library of art pieces for display from a University of North Carolina Wilmington department or unit, or an individual. Specific guidelines for the exhibition of artwork are detailed in the Art Display and Hosted Exhibits Policy.

Read the Art Collection Development Policy (PDF).

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General Collection Development

This Collection Development Policy outlines the principles and guidelines used by the librarians at University of North Carolina Wilmington (UNCW) to evaluate, select, and manage library materials and ongoing access to resources.

Collection Development Policy (PDF)

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Gifts

Monetary Donations

Monetary donations (including memorials) are gratefully accepted for enhancing the delivery of library services. The Library has in the past used gift funds for purchases of materials for the collection including equipment, supplies, and art works. Specific titles or items to be purchased with donated funds will be coordinated by the University Librarian. All monetary donations will be received by the University Librarian for appropriate handling, recorded through the office of University Advancement and acknowledged by the Library. You can give online directly through University Advancement by selecting "Library" for the gift designation.

Donations of Books and Other Materials (In Kind)

Randall Library is preparing for a major renovation that is anticipated to begin in 2022. Therefore, we are limiting accepting item donations for the general collection, now through the end of construction. At this time, we are only accepting donations for the general collection from current faculty members.

For Special Collections and/or Archives materials please contact those departments directly.

 

Acknowledgement of Donations

 

Each donation, monetary and otherwise, will be acknowledged by the Library after the donation has been received. The Library will donate a tree in the Leadership Grove on the UNCW campus to thank donors who have contributed materials valued at more than $10,000. Other special acknowledgements of donor generosity may be offered or requested depending on size of gift and type of material, such as room naming opportunities, plaques, bookplates, special collections, and receptions.

Financial Appraisals

The Library does not have the authority to make financial appraisals of donated materials. The The Appraisers Association of America is a good place to start (accessed January 7, 2015) for additional information about appraisals.

Questions about this policy should be addressed to Jeanne Cross, crossj [at] uncw [dot] edu, 910-962-2271.

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Government Documents

Statement of Purpose

The William Madison Randall Library, University of North Carolina Wilmington, was designated as a selective depository for United States government publications in 1965. The depository collection is administered and maintained according to the requirements of Title 44, Chapter 19 of the United States Code; Instructions to Depository Libraries; and Guidelines For the Depository Library System. The library is committed to providing free access to the collection for UNCW students, faculty, staff, and the general public. Services are provided in person, by telephone, mail, email, chat and through Interlibrary Loan (ILLIAD).

Administration

The Government Documents Department is supervised by the Coordinator of Business, Entrepreneurship and Government Information Research, with the assistance of the Digital Formats and Metadata Librarian, a full-time Library Specialist and part time student employees. The librarian is responsible for selection, de-selection and withdrawal of depository items. Suggestions from library staff and library users are encouraged and actively solicited. The library currently selects approximately 76% of the item categories available through the Federal Depository Library Program (FDLP) and maintains the largest depository collection in southeastern North Carolina.

Service Area

The Government Documents Collection serves UNCW students, faculty, staff and the general public. As of Fall Semester 2010, there were 589 full-time faculty, 1,255 staff, 1,328 graduate students and 11,743 undergraduate students at UNCW. The university offers a wide variety of academic programs designed to meet the diverse needs and interests of our students with 56 undergraduate programs and 36 graduate programs including 2 doctoral degrees.

Wilmington, North Carolina is part of the 7th U.S. Congressional District, which includes Brunswick, Columbus, Cumberland, New Hanover, and Robeson counties. The library also frequently serves many users from other counties in southeastern North Carolina, particularly Bladen, Duplin, Onslow and Pender counties. Randall Library also reaches a more expanded population of users through our website and our participation in the OCLC Interlibrary Loan system.

The Wilmington community has a wide range of informational needs relating to small businesses, manufacturing, international trade, retirement communities, marine-related trades, travel and tourism, agriculture, retail trade and professional services. According to the 2009 American Community Survey tables describing the 110th Congress, the population of the 7th Congressional District of North Carolina totaled 718,875 persons. 82.3% of these residents were high school graduates. The median household income was $38,887.

Selection of Material

The List of Classes is the official listing of publications available for selection by depository libraries participating in the Federal Depository Library Program (FDLP). The list is arranged by the Superintendent of Documents (SUDOC) classification numbering system and is designed to group together publications by the same government author. The List of Classes is used at Randall Library to identify item numbers for potential addition to, or deletion from the library’s item selection profile.

It is important to note that federal documents are published in several formats and these formats are designated in the List of Classes. The formats are:

  • (P) for paper,
  • (MF) for microfiche,
  • (E) for Electronic Products (miscellaneous/format unknown),
  • (EL) for online electronic format,
  • (CD) for (CD-ROM), DVD for optical/recordable discs,
  • (FL) for floppy diskettes.

Format decisions by the FDLP have not been made for all classes, and all decisions are subject to change. Those titles identified as Essential Titles for Public Use in Tangible or Other Format are marked as such. Randall Library selects and receives all essential titles along with titles listed in the Suggested Core Collection: Small Academic Libraries. Randall Library receives material in all formats.

The List of Classes is usually published semi-annually in paper and a copy is sent to each depository library. The List of Classes is also available online through the FDLP Desktop and the data files are updated monthly.

Determining Needs

Methods of determining needs:

  1. Suggested Core Collection: Small Academic Library listed on the FDLP Desktop website.
  2. Course descriptions in the UNCW undergraduate and graduate catalogs.
  3. Student, faculty, staff, and general public requests for specific documents and requests for information during research transactions.
  4. Circulation records and in-house use by SUDOC number
  5. The distance from, and size of other U.S. depository collections.
Access

Access to United Stated depository documents at Randall Library is ensured by:

  1. Posting of the depository logo at the library entrance and in the Documents Collection area along with other appropriate signage.
  2. Arrangement of documents by SUDOC number in a separate collection, with the exception of some titles that are more appropriate in other library collections.
  3. Open stack access to the collection during all hours of operation.
  4. Circulation of most documents to registered borrowers. Some heavily used items such as indexed periodicals, selected Census reports and documents shelved in the Reference Collection are for "Library Use Only".
  5. Provision of research assistance by all Research Desk Staff.
  6. Availability of databases and websites such as the Catalog of Government Publications, WorldCat,, GPO Access, Fdsys, Hein Online, Lexis-Nexis and PAIS .
  7. Providing adequate equipment required for maintenance and accessibility such as shelving, map and microfiche cabinets, microfiche readers and printers, computers, CD-ROM players, and Internet access. The library also provides visitor computer workstations made available to the public. These workstations are equipped with word processing and other software that may be required when using government information in some type of electronic format.
  8. Integration of U.S. documents information into bibliographic instruction handouts and presentations along with maintaining a website featuring government documents at Randall Library.
  9. Interlibrary loan lending and borrowing services. These services are limited to UNCW faculty, staff, and students and are provided free of charge. The general public is provided with bibliographic citations and referred to their local public library for interlibrary loan service.
  10. Ability to FAX material to users.
  11. Participation in OCLC and OCLC's GOVDOC service for cataloging U.S. depository documents. This includes providing and maintaining active Internet links to online publications through the online catalog.
  12. Providing brief records in the online catalog for documents that circulate and were acquired prior to subscription to the GOVDOC service in January 1990. Also, areas of high interest in the older sections of the collection are being cataloged as part of an ongoing retrospective conversion project when time and staffing permit.
  13. Utilizing the services of the local office of the 7th District congressional representative for obtaining information when appropriate.
Collection Maintenance

The collection is maintained in accordance with the guidelines provided in the Instructions to Depository Libraries. The following procedures ensure proper maintenance of the collection:

  1. Procedures manuals are maintained for the Documents Staff.
  2. A shelf list is maintained to the piece level. Holdings of serials and multipart titles are maintained to the piece level in the library's online catalog once the cataloging record is available from the GOVDOC service.
  3. All documents are clearly marked with the depository property stamp and the SUDOC number.
  4. Superseded documents are withdrawn upon receipt of a new edition. The Documents Librarian reviews other documents that have been held in the collection for five years. Other withdrawn titles are offered to the regional and then to other depositories in North Carolina before they are discarded. Any publication that is considered to have lasting research value is retained.
  5. Lost and damaged documents are evaluated for replacement or withdrawal. A deposit account is maintained with the Government Printing Office to facilitate ordering procedures.
  6. Heavily used items are considered for binding on a regular basis.
  7. Selected items are protected with security targets for the library's theft detection system.
  8. Item selections are reviewed regularly and surveys of new items are reviewed upon receipt using the Documents Dataminer and the List of Classes.
  9. The Needs and Offers List is reviewed online along with postings on GOVDOC-L to identify out of print items that may be needed for the collection.
  10. The Administrative Notes and Technical Supplements publications are read when posted online.
  11. The Documents Librarian regularly reviews the professional literature and attends workshops and conferences to keep abreast of new developments concerning the acquisition and processing of government documents and access to government information.
Review and Evaluation of Policies

The Randall Library Policy Committee reviews all policies and procedures on a regular basis and institutes any changes that are deemed necessary.

Questions about this policy may be addressed to Beth Kaylor, Coordinator of Business, Entrepreneurship and Government Information Research.

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Graduate Theses and Dissertations

ETDs (Electronic Theses and Dissertations)
Submissions

The Graduate School at UNCW requires Electronic Theses and Dissertations (ETDs). All graduate students producing master’s theses or doctoral dissertations are required to follow the UNCW Graduate School Electronic Thesis and Dissertation Manual. Once the ETDs are received and approved by the Graduate School, they will be transferred to Randall Library where they will be published on the Internet and cataloged in the Randall Library catalog, providing searchability and full-text Web access according to the options selected by each author on the UNCW Graduate School Electronic Thesis and Dissertation (ETD) Form.

Beginning in 2020, doctoral dissertations will be made available in ProQuest Dissertations & Theses database. The service is free of charge for authors, unless they opt for add on features such as printed copies or copyright registration. Doctoral students can upload dissertations using the following process:

ProQuest Dissertations & Theses Submission Steps

  1. Create an account on the ProQuest submission site http://www.etdadmin.com/uncw. Be sure to use an email address that you check regularly (including your junk/spam folder) to prevent delays. Once the account is confirmed, you can log in and complete the following steps at any time.
  2. Read and review the information on the ProQuest Instructions page to answer any questions that you may have as you prepare to submit your thesis or dissertation.  Read and agree to the ProQuest Publishing Agreement.
  3. Provide the requested contact information. Be sure to include current, accurate information. 
  4. Provide the requested information on the ProQuest Dissertation/Thesis Details page.
  5. Upload the PDF file of your thesis or dissertation and then any supplemental files (optional), such as data files, graphics, and music or video files. See PDF FAQs for more information.
  6. Choose whether or not you would like ProQuest to file a copyright on your behalf (may result in additiional costs).
  7. Choose whether or not you would like to purchase printed copies of your document (you may order your copies through the ProQuest site at the time of submission or at a later date).
  8. Pay for any applicable fees with a credit card.
  9. Submit your document using the Submit Dissertation/Thesis button.
Access

Some UNCW electronic theses and dissertations (ETDs) are restricted to local use only. Local use is defined as reading/viewing a thesis from an on-campus computer or IP address. ETDs with this restriction have the following note in the online catalog record: Access to electronic thesis is limited to University of North Carolina Wilmington campus users.

Hard-Copy Theses, Dissertations and Final Projects
Graduate School Theses and Dissertations

Since 2011, the Graduate School has required theses and dissertations in electronic format, and no longer provides Randall Library with a printed copy for binding and housing.  Theses and dissertations produced prior to 2011 are available in the print format in the library's circulating General Collection and in the University Archives.

Graduate Liberal Studies Program Final Projects

The Graduate Liberal Studies Program (GLS) (http://www.uncw.edu/gls/curriculum-gls598.html) requires that each student submit three (3) copies of his/her final project for binding to the GLS Program Director. See the guidelines at http://www.uncw.edu/gls/curriculum-gls598.html#VII. The GLS Program Director will deliver two bound copies to the Technical Services Department of Randall Library. One copy will be cataloged for the University Archives and another copy will be cataloged for the library's circulating General Collection. 

Departmental copy of Theses, Dissertations and Final Projects

Academic departments may want hard copies of theses, dissertations, or final projects for their own departmental collections. If so, students may follow the Guidelines for Printed Theses and Dissertations, which is linked from the Graduate School website, or the Master of Arts in Liberal Studies (MALS) Final Project Instructions, which is linked on the GLS website.

 

For more information, please contact mooreg [at] uncw.edu (Gary Moore)

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Honors Papers

Randall Library serves as the repository for UNCW Honors Papers. Students must submit two printed copies for the Randall Library General Collection and the Randall Library Archives, respectively and one digital version in .pdf or .doc/.docx for digital archiving.

The two copies for the library must be printed on 100% cotton fiber paper. I-Print (first floor Randall Library) on campus will bind the two copies in a transparent cover through which the title page shows. The Honors College will pay for the binding (not copying) of these two copies. Any additional bound copies of the paper must be paid for by the student. If the project is too large to be bound by I-Print, the student should have the copies bound at a copy center off campus and Honors will cover the cost of binding with proof of purchase (receipt). Please contact the Honors Office should this happen.

One .pdf or .doc/.docx file of the entire paper is also to be submitted to Honors at the same time the paper copies are submitted. The first page should show the title of the paper and the author's full name. If students and faculty supervisors want the paper searchable off-campus, they must complete the “Online availability form” ; if not, then the paper will only be searchable on the UNCW campus via the Randall Library Digital Collections.

If all requirements are satisfied, the papers and electronic file will be delivered by the Honors College Office to the Library Administrative Office for addition to the collection. The original copy becomes part of the University Archives. The second copy is added to the General Collection, and the digital copy will be added to the UNCW Honors Project Papers collection.

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Preservation

Under revision, updated policy will be complete by the end of Fall 2015

One of Randall Library's stated goals is:

To identify, select, acquire and preserve informational resources, including print, electronic, visual, and sound formats, relevant to current and anticipated curriculum, scholarly practice, research, and creative activities.

This policy explains how the library operates to meet its preservation goal.

The state of North Carolina has made a significant investment in information resources and it is the obligation of all library staff to steward the resources. Library resources are expensive to acquire. Additional labor and funds must be expended to process, house and preserve the materials for current and future generations. Randall Library takes this charge seriously, and fully endorses the American Library Association Preservation Policy.

Preserving informational resources is a multi-faceted endeavor, requiring both division of labor and collaboration among various library units and outside vendors.

General Preservation Objectives:
  • Training staff and users on proper handling of the materials
  • Maintaining proper storage and environmental controls
  • Providing security (theft prevention) for the resources
  • Repairing, reformatting, or replacing damaged materials
  • Responding to disasters that threaten the collection
Specific measures to accomplish these objectives are:
  • Training staff and users on proper handling of the materials
  • Cataloging processes materials to provide uniform labeling, while paying attention to minimize masking useful information on the covers.
  • Circulation Department trains student assistants in proper handling of materials.
  • Public Services staff include instruction on handling materials for users at appropriate times, e.g., loading microform. Exhibits are also used to educate the public on preservation issues.
  • The Circulation staff person responsible for repair is provided additional training. Ideally, this person should be sent to the Fundamentals of Book Repair Workshop, offered by Solinet.
Maintaining proper storage and environmental controls:

New materials are considered for special protection upon initial processing, and may receive one of the following treatments:

In-House Binding
Technical Services staff perform in-house binding for most pamphlets, music scores, and materials with accompanying items such as maps and charts. Acid-free pressboard binders are used for most in-house binding.

Professional Binding
Library materials that require professional binding are sent to one of the professional binderies included on the North Carolina Library Binding State Contract TC-130. The products of these binderies conform to binding industry standard ANSI/NISO/LBI/ Z39.78 -2000.

Technical Services staff make most binding decisions for books and periodicals, using the following criteria:

Books

  • Paperback books are bound if original binding is poor quality or if high use is predicted
  • Rebind if cost of rebinding damaged materials is cheaper than purchasing a new copy
  • Custom boxes are made if paper is too brittle to bind and material cannot be replaced

Theses

  • 3 copies are bound, 1 for the University Archives, 1 for the General Collection, and 1 for the academic department
  • If electronic copies of theses are available, 1 copy will be bound for the University Archives

Periodicals

  • Most periodicals are routinely bound on a schedule based on the frequency of publication
  • Periodicals that are available via an electronic subscription may not be bound and are stored in periodical boxes in the Bound Journal Collection
  • Newsletters and newspapers that are valuable only for current information are discarded, newsletters after 1 year and newspapers after 1 month
  • Newspapers and other periodicals published in formats that aren't suitable for binding are purchased in microform. Print issues are discarded when microform is received
  • Newspapers that are not available in microform may be preserved by binding

Media

  • CDs accompanying books will be shelved, if possible, in the book. When this is not feasible, these CDs will be given a separate item record and stored at the Reserve/Media Desk. Security targets will be applied to CDs.
  • Magnetic media accompanying books (e.g., diskettes) are stored at the Circulation Desk. These items may be checked out, but must not be desensitized.
  • As videocassettes and audiocassettes need to be replaced, DVD and CD formats will be the preferred format.
  • Splicing equipment and supplies are used to repair damaged microfilm.

The Stack Maintenance Supervisor and Circulation Department Supervisor have primary responsibility for ensuring there is sufficient stack space for collections and that items are properly shelved or filed. Librarians in charge of specific collections, e.g., Reference, Documents, CMC, Special Collections, manage this effort for their areas of responsibility. The Associate University Librarian for Public Services provides overall, long-range planning for most stack and cabinet acquisitions.

Exhibit cases are equipped with UV filters on lights to minimize damage to materials.

Special Collections takes extra care with rare and fragile materials. Items are housed in a specially climate-controlled environment. The climate control system is separate and distinct from the rest of the building. It has separate humidity and temperature controls that allow for distinct temperature variation from other areas of the library. Materials are kept in low or no light environments, in acid free folders and/or containers. Access is limited. Items are only handled by staff or professionals on an as-needed basis.

Photo copying is not encouraged, to prevent further deterioration of items.

Temperature and humidity is controlled through continuous monitoring by the Physical Plant. Problems detected by library staff are reported to the library administrative office, which forwards requests for service to the Physical Plant.
 

Providing security theft prevention) for the resources:

The Cataloging Department applies labels and security targets to new items added to all open-stack collections.

The Circulation Department monitors the security gate and complies with written procedures for responding to the alarm.

Special Collections allows for very limited access. Keys are held by department head and assistant only. The rarest and most valuable items are housed in a vault. Within the vault there is a safe for the most valuable smaller items. Access to vault is via a key that is held by the department head and by the library director.

Patrons coming into special collections are required to register and include their names, email address, regular address and purpose of visit. Patrons are given a secure locker to house their personal belongings while they conduct research. Only paper and pencil are allowed in the main reading room. All storage areas and stacks are behind locked doors. Student workers and staff are encouraged to lock and close doors to areas when not in use. Access to Special Collections when it is closed to the public is via a door with a doorbell, so there is ample notice when someone wishes to enter special collections.

Repairing, reformatting, or replacing damaged materials:

Items in need of repair are identified in a number of ways, including users bringing damaged items to the staff's attention, items identified upon checkout/checkin, and items identified during shelf-reading and inventory. The Circulation Department provides the initial review and if the repair is minor, it is performed in the department. Items damaged beyond the repair abilities of the Circulation Department are forwarded to Technical Services. Technical Services will decide whether to rebind, box, or replace the material.

The following criteria are used when making replacement decisions:

  • Availability of additional copies in the collection
  • Material is available for purchase (new or high-quality used copies)
  • Cost of rebinding versus replacement
  • Circulation statistics
  • Availability of newer editions
  • Coverage of the subject matter in the collection

During the time materials are unavailable for circulation, their status will be changed in the online system to indicate this, e.g., Damaged, To Bind, Lost, etc.

Items not in hand that have been determined to be lost, either by the user or in inventory will be reviewed by creating a list in the online system. Technical Services will review the list and decide upon replacement or withdrawal. When items are withdrawn, they will be deleted from the online system and from the OCLC database. Some materials are designated to be retained for a specific period, such as newsletters. Notations of the retention period are noted in the catalog record and discards are managed by Technical Services.

Replacements are purchased from a separate line in the budget. When library users lose materials, the replacement costs they pay are deposited in this account.

Responding to disasters that threaten the collection:

The library has a separate Disaster Policy, mainly designed to prepare for and respond to hurricanes, the greatest threat we face.

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Special Collections

Collection Development Policy
Special Collections

The Special Collections area consists of several collections of books, manuscripts and other materials isolated from the open stack area of the Library and maintained for use in a protected area, thus assuring their availability and preservation.

Donations of books or monetary gifts are gratefully accepted, and actively solicited, by Special Collections staff. Unsolicited items donated will be added to the appropriate collection(s). Gifts to Special Collections that are outside of its collections scope will be evaluated in accordance with the library’s Gift Policy.

Major collections housed in Special Collections include:

SENC -- Southeast North Carolina Collection

Southeast North Carolina includes the following counties: New Hanover, Pender, Onslow, Bladen, Duplin, Brunswick, Columbus and Sampson. SENC collects material about these counties and material written by authors living in these counties. This includes books, periodicals, government documents, videos and music CDs.

Manuscript Collection

Private and/or public papers of individuals and businesses. Manuscript collections include letters, diaries, account books, financial records, art and literary manuscripts. Special emphasis is placed on collecting manuscript material from the SENC region or manuscript material from individuals with a SENC connection, but manuscripts on all topics are considered.

Special Book Collection

• All books published in the South, 1861 - 1865, i.e., Confederate imprints
• First editions of authors of consequence, i.e., Faulkner, Camus, Dos Passos, etc.
• Editions limited to fewer than 300 copies
• Books with fine colored plates or with fore edge paintings
• Examples of fine printing, especially the work of private presses, whose printing is generally
  outstanding and whose editions are usually small
• Miniatures, 10cm or less in height
• Portfolios of prints, old maps, deeds, etc.
• Expensive facsimile reprints of very rare books
• Extensive book collections on specific subjects

Rare Book Collection

• Any Incunabulum
• All books printed in Europe before 1800
• All books printed in the Americas before 1850
• Fragile materials if deemed appropriate.

Use of these materials for research/study purposes is actively encouraged by the Randall Library. Recommendations of faculty, students, and subject specialists are encouraged and solicited.

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Administrative Policies & Reports

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Annual and Five-Year Peer Review, Evaluation and Contract Renewal Procedures

Procedures and timelines for the library faculty annual and five-year peer review, evaluation, and contract renewal processes are outlined in this title document, which is stored in the Library Faculty Personnel Committee document library on Randall Library’s Sharepoint site. Please contact University Librarian holmanl [at] uncw.edu (Lucy Holman) for access to these procedures.
 

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Digital Measures Guidelines for PRSE

Under revision, updated policy coming in Fall 2015

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Election Procedures for Library Faculty

LIBRARY FACULTY ELECTION PROCEDURES

Elections for the Library Faculty Personnel Committee, Library Faculty Welfare Committee, and Faculty Senate are held in May by secret ballot. All library faculty members including the University Librarian are eligible to vote for Faculty Senate. The University Librarian is ineligible to vote for the Library Faculty Personnel and Library Faculty Welfare Committees.

Library Faculty Personnel Committee: five library faculty members will be elected to one-year terms beginning the following fall. Consecutive terms are not allowed. At least two library faculty members must be from the 5-year contract ranks. Candidates for 5-year contracts, their supervising library faculty members, and their family members are ineligible to serve on the Library Faculty Personnel Committee. In the event that there are six or fewer eligible library faculty members term limits will be lifted for that year.

Library Faculty Welfare Committee: five library faculty members will be elected to two-year terms in two staggered groups. Consecutive terms are not allowed. All library faculty members are eligible. Proportional representation will be based upon the number of library faculty members with 5-year contracts and library faculty members with 1-year contracts. As of May 2013, the current proportional representation requires that the committee include three library faculty members with 5-year contracts and two library faculty members with 1-year contracts. The proportional representation will be reviewed annually in May and adjusted as necessary.

Faculty Senate: two library faculty members will be elected to staggered 2-year terms beginning the following fall. Consecutive terms are not allowed.

Ballots will be distributed by the chair of the Faculty Welfare Committee, who will count the ballots and report the results to the library faculty. In the case of a tie, a run-off ballot will be conducted under the same conditions. In the case of a second tie, the chair will invite the two candidates to a coin toss.

Approved by the Faculty Welfare Committee, September 24, 2007
Revised and approved by the Faculty Welfare Committee, May 4, 2009
Revised and approved by the Faculty Welfare Committee November 3, 2009
Revised and approved by the Faculty Welfare Committee May 15, 2012
Revised and approved by the Faculty Welfare Committee May 24, 2013
 

If you have questions, please email mooreg [at] uncw.edu.

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Employment Policy for Library Faculty

Library faculty employment policies regarding appointments, contracts, and evaluations are outlined in this title document, which is stored in the Library Faculty Personnel Committee document library on Randall Library’s Sharepoint site. Please contact University Librarian holmanl [at] uncw.edu (Lucy Holman) for access to this policy.

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Memorandum of Understanding Between Coastal Carolina Community College Learning Resources Center and William Madison Randall Library

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Performance Criteria for Library Faculty

I. Introduction

The performance criteria described below are to be used in annual performance evaluations of library faculty, including self-evaluations, peer evaluations, and supervisor evaluations, as well as reviews for 5-year contracts. Three evaluation areas have been identified to measure librarians' performance.  The examples below indicate a variety of ways in which excellence may be demonstrated, but are not meant to be exhaustive.

Evidence for evaluation may include self-evaluations, peer evaluations, supervisors' annual evaluations, student evaluations (if appropriate), and position descriptions, as well as other supporting material. The information used in the evaluation of an individual will be shared with the individual in an open and constructive way.

II. Evaluation Areas

A. Competence and Performance in Librarianship: The fulfillment of the librarian's primary responsibilities indicates competence and performance in librarianship. Effectiveness in this criterion is more important than any other evaluation area. All of the responsibilities listed on the library faculty member's position description will be considered in the evaluation.

General characteristics expected of all library faculty members, regardless of        assignment include: consistency in performance, problem solving skills, ability to innovate, initiative in improving processes and services, ability to organize work and produce results, ability to apply professional principles and standards to local situations, ability to work effectively in a variety of library functional areas, ability to work effectively in a team environment, flexibility to adapt to new technologies and acquire new skills, accuracy and attention to detail, effective communication skills, effective decision making, supervision (if assigned) and leadership.

Outstanding characteristics include demonstrating leadership through: development and fulfillment of the library mission and vision, as well as strategic goals and objectives which support and extend those of the university, incorporating clear insight into the evolving role of academic libraries, meaningful participation in departmental or library-wide decision making, initiating, implementing or improving projects, procedures or services, a willingness and ability to take on new or more complex responsibilities, and a greater quality or quantity than might reasonably have been expected in relation to the job description and workload.

Examples of responsibilities in librarianship include, but are not limited to:

  • Teaching and Research Assistance
    • Teaching credit courses
    • Teaching literacy instruction sessions and workshops
    • Providing assistance at the Research Help Desk
    • One-on-one research consultations
    • Liaison and outreach activities
    • Collaborating with teaching faculty to create curricula
       
  • Providing Access to Information and Collections
    • Collection development
    • Bibliographic acquisition, organization, and control
    • Information access services (circulation and interlibrary loan)
    • Creating and maintaining library webpages and tools
    • Developing and maintaining systems
    • Digitizing collections
    • Curating exhibits
    • Delivering programming to campus and community
       
  • Planning, Management and Administration
    • Managing physical facilities and equipment
    • Strategic planning and assessment
    • Budgets and fund management
    • Obtaining funding from outside sources
    • Developing policies and procedures
    • Technological support and programming
    • Supervisory responsibilities

B. Scholarship, Research, Academic Achievement and Creative Contributions: Library faculty members are expected to continue educational and intellectual development throughout their professional lives. This development should be demonstrated or shared with our colleagues, in our profession, and beyond.

Outstanding contributions include research output that is published, peer-reviewed, and /or in competitive professional venues; or creative work that has national/regional impact.

Examples of these activities include, but are not limited to:

  • Publication of books, book chapters, journal articles
  • Publication in/of conference proceedings, research reports, exhibition catalogs, newsletter articles, or book reviews
  • Presentations or poster sessions at academic or professional conferences
  • Participation on panel discussions at academic or professional conferences
  • Editorship or editorial contributions for scholarly publications
  • Development and implementation of courses in librarianship or a scholarly topic on which the individual has expertise
  • Releasing locally created technology solutions and applications for use by the library community
  • Writing grant proposals
  • Participating in exchange programs, institutes or seminars
  • Advanced study, such as credit courses, additional degrees, certification in a specialization
  • Attending conferences, workshops, in-house or campus development sessions, or other professional development
  • Self-education toward a specific goal agreed upon with the individual's supervisor. These goals should develop proficiencies that enhance library services

C. Professional, Library, University, and Community Service: Library faculty members are expected to make contributions to the university's mission through participation on library and university committees and task forces.  Library faculty members are encouraged to hold memberships in professional and scholarly organizations and to become active participants through committee work, leadership, and other service to the organizations. Community service includes both those related to librarianship and other voluntary efforts that enhance the quality of life in the university and broader community.

Outstanding service includes: national and regional contributions, holding leadership positions, community impact, and intensive service that demanded significant time.

Examples of appropriate activities to fulfill service criteria include, but are not limited to:

  • Professional Service
    • Service in professional organizations and on committees
    • Program Coordinator
    • Consulting on professional topics
  • University Service
    • Service on university committees and task forces
    • Participation in campus activities
  • Department Service
    • Service on library committees and task forces
    • Service on search committees
  • Community Service
    • Collaboration with regional cultural organizations
    • Presentations to community groups or civic organizations
    • Service in civic organizations and community agencies
III. Balance in Evaluation

The Library Faculty Personnel Committee and the librarian’s supervisor should balance these three areas when evaluating librarians. The individual's accomplishments within each area of evaluation should also be considered for their intellectual rigor and their contribution to the library's and the university's mission. Variations in workload expectations may occur among the evaluation areas. Special circumstances may affect the balance of achievements as well. When such special circumstances occur, they should be fully explained in the individual's self-evaluation and confirmed by the library faculty member’s supervisor.

IV. Merit

Merit is achieved by fulfilling the expected levels of performance. Outstanding merit is earned by performing at the outstanding levels as described in the above performance criteria. No merit is given when basic responsibilities and/or expectations are unfulfilled. While the faculty member’s supervisor completes the evaluation template and provides a merit rating, the University Librarian is responsible for final merit decisions. Additionally, external factors concerning merit availability and distribution may be different every evaluation cycle.

 

Policy Effective:

Adopted May 25, 2016

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Privacy Policy

Protecting the privacy of library users is important.  This policy statement explains how Randall Library operates with regard to various privacy issues.  The library is bound by federal law, state law and professional ethics to ensure open access to information.  The confidentiality of library use extends to your encounters with library personnel.  Librarians and staff treat all requests in a serious and professional manner.  

Personally Identifiable Information:

The library's computer system is designed to collect only that information needed to conduct regular library business, and to retain it only as long as necessary.  We do not share this information with outside parties except as required by law.

Public Workstations

The library does not maintain a log of who uses public workstations.  Randall Library is not responsible for the privacy practices of websites accessed from the public workstations. 

Licensed Databases

The library receives usage statistics from most of its licensed databases, some of which report the IP address of the workstation used for access.  No attempt is made to identify individuals using the databases.  As soon as usage statistics are compiled, detailed statistics are discarded. 

Google Analytics

Randall Library's web site uses Google Analytics to analyze web site traffic. When you visit the web site, Google Analytics may store some or all of the following information: the Internet address (IP address) from which you access the web site, date and time, the Internet address of the web site from which you linked to our site, the name of the file or words you searched, items clicked on a page, and the browser and operating system used. This information is used to measure the number of visitors to the various sections of our site and identify system performance or problem areas. We also use this information to analyze patterns of usage and to make the site more useful. However, this information is not used for associating search terms or patterns of site navigation with individual users, and no personal information is collected in this process. For more information about Google Analytics, please consult Google’s privacy policy.

The library also complies with the UNCW Information Technology Services Division policy for Responsible Use of Electronic Resources.

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