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How do I log in to my account?

To access your Randall Library catalog account so that you can see fines and due dates, what resources you have checked out, or what holds you have waiting for you, go to My Account.

For interlibrary loan requests, log in here: https://illiad.uncw.edu/logon.html 

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How do I login to My Library Account (visitor)?

If you have a NC Resident's or other type of visitor Borrower's Card, you login to your Library Account by entering:

  • Your last or first name:
  • Your ID (barcode from your Card)
  • Your Library PIN

What if I have forgotten my Library PIN?
How do I create my library PIN?

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How many times can I renew my checked-out items?

  • Undergraduate students may renew books from the General and Juvenile Collections until the book is requested by another user, reaches the highest level overdue, or the student's library privileges expire. 
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Can I renew an Interlibrary Loan book?

  • You may request one renewal for an Interlibrary Loan item, unless the lending library has disallowed renewals. If no renewal is possible, it will be stated on the item's white band and in the item's record in your ILLiad account.
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How do I renew my library items?

There are three ways to renew library items:

  1. Log on to your library record, check the items to renew, click renew; or
  2. Call the Circulation desk @ 910-962-3272; or
  3. Contact us via chat or email.
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How do I renew items online?

You may renew items online that you have checked out as long as no one else has placed a hold on the item, and you have not reached your maximum renewals for that kind of item. To renew online, visit Your Library Record and login.

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