Policies

  • Lost & Found

    Private
    Public
    Lost Items

    If you believe you misplaced something in the library, you may email rlfacility@uncw.edu or inquire at either the Library Help Desk or the Library Security Desk. 

    Lost items are temporarily stored in bins by the main elevator (large items like clothing andwater bottles), or at the Security Desk (small items like flash drives, cords, and ear buds), before being brought to themain campus Lost & Found, located in the Fisher Student Center at the Information Center, several times a week.

  • Service Animals, Emotional Support Animals, and Pets

    Private
    Public
    • In accordance with UNCW's Policy Service Animals, Emotional Support Animals, and Pets, animals are not allowed in the building with the exception of service animals and service animals in-training. 
    • Animals whose only function is to provide comfort or support (therapy or emotional support animals) are not considered service animals under the ADA
    • Patrons with service animals must
  • Retreat at Randall

    Private
    Public

    RETREAT AT RANDALL - A MINDFULNESS & WELLNESS SPACE 

    Space Use Guidelines* 

    Retreat at Randall is for quiet contemplation, reflection, meditation, mindfulness, prayer, stress relief, silent games, stretching, and yoga.  

    Please enjoy this space quietly and be respectful of fellow students wishing to use this space. 

    Do not use the space for: 

  • Photography & Filming

    Private
    Public
    Photography and Filming Policy

    Randall Library is a public space. Photography and filming (including videography) that do not interfere with library operations are generally permitted under the following conditions. The Library accepts no liability for the use of photos or film made in or around the facility. The library reserves the right to terminate or restrict photography and filming that, in its view, cause a disturbance, endanger the safety of employees or library users or violate any other University policy, local ordinance, or state or federal law.

  • Locations of Exhibit Spaces

    Private
    Public
    Reserving Tables Outside Randall Library’s Main Entrance

    Request should be directed to Campus Life Reservations and Event Services 910-962-4150, clreservations@uncw.edu

    Tables and chairs that are reserved through Campus Life are stored in the vestibule of the library. Student groups or individuals are responsible for set-up and returning the tables and chairs to their storage location.

    Direct any questions or notifications (i.e., tables not returned to storage) to the Office of Campus Life.

  • Noise and Cell Phones

    Private
    Public

    The First Floor is an active learning area. A moderate amount of noise is to be expected.  When conducting conversations, please consider your surroundings and be courteous to those around you.

    The Second Floor is designated as quiet space. Noise should be kept to a minimum. Please keep cell phones in silent mode. Take conversations to the first floor, stairwells, restrooms or outside. The Group Study Rooms are not sound proof -- talking in moderate levels is conducive to maintaining a quiet environment in the surrounding areas.

  • Privacy Policy

    Private
    Public

    Protecting the privacy of library users is important.  This policy statement explains how Randall Library operates with regard to various privacy issues.  The library is bound by federal law, state law and professional ethics to ensure open access to information.  The confidentiality of library use extends to your encounters with library personnel.  Librarians and staff treat all requests in a serious and professional manner.