Randall Library Home

Randall Library and TAC provide a variety of resources to support your technology needs!

Computers and Laptops
  • Over 115 computers, including Macs, in the first floor Learning Commons
  • Laptops (Dell and Apple) available to checkout at the TAC for in-library use
  • Designated Graduate Student space on the second floor with additional computers
  • Specialized computers, software and technology assistance provided by the TAC
  • iPad kiosks scattered in the library for quick look-up needs
Group Collaboration
Printing, Copying, Scanning
  • Printing, scanning and copying available via iPrint
  • Designated quick print and quick scan stations in the Learning Commons
  • Learn more...
Digital Makerspace
  • Virtual reality, 3D printing, 3D scanning, 360 cameras and more.
  • Learn more...
And more

FAQs for Computers and Technology

Yes, there is a workstation on the first floor of the library, in the Learning Commons. Visit our Adaptive Equipment/Software page to learn more about the equipment/software available.

  • 5 visitor computers are located on the first floor of the library.
  • Visitors must register for a free account at the Circulation Desk.
  • The session time limit on these computers is one hour, and visitors are limited to a total of two hours daily.
  • These computers have internet access and MS Word, PowerPoint, Excel and Access software. There is no other software available on these computers.

Visitor computer users can save materials either by emailing to your personal email account (ex. Yahoo, Gmail, etc.) or by saving to a CD ROM or flash drive (you will need to bring your own). Visitor computers are not equipped with floppy or zip drives and do not allow downloading software.

To access these resources from off-campus, begin at the library website and use the links provided on our Find Databases page, or in our Library Catalog.

  • When you select a licensed resource from our website, you will be prompted to log in.
  • To log in, please enter:
    • Your campus username (email address without the @xxxx.edu)
    • Your campus (email) password
    • Click the button for UNC Wilmington
  • Once logged in, you will be automatically transferred to the resource you selected.

Laptop computers are available for check out at TAC (located on the first floor of Randall Library). You must provide your student ID to check out a laptop, and you must keep the laptop in the building.

They can be checked out for 6 hours.

For more information, please see https://uncw.teamdynamix.com/TDClient/KB/ArticleDet?ID=11558.

Connecting to Hawkwifi:

  • View available networks on your device and select Hawkwifi.
  • Enter your UNCW username and password.
  • Accept security certificate, if prompted to do so.
  • Domain is UNCW if prompted to enter it.

Connecting to SeahawkGuest:

  • View available networks on your device and select SeahawkGuest.
  • Open a browser, you will be redirected to the access agreement page.
    • If you are not automatically redirected, you can type into the address bar and press enter to reach the agreement page.
  • If you agree to abide by the listed conditions, click accept.
  • Your connection will be active for 1 hour, bandwidth limited, and unable to access UNCW resources.
    • You will have to disconnect, reconnect and re-accept the agreement after the hour expires.

About Eduroam:

This secure network can be used by visiting faculty, staff and students if their educational institution is a participant. All UNCW faculty, staff and students can securely access the Internet from any other participating educational institution worldwide via the eduroam network.

See UNCW's ITSD "Connect to UNCW's Wireless Networks" webpage for more assistance.

Logon with your UNCW email username (without the @uncw.edu) and email password.

The Extron System is available in the 2 group study pods on the first floor (go here to reserve a pod). To use the system:

  • Plug an available HDMI or VGA cable into a laptop or other mobile device.
  • To select a device for display, press the selection button on the cable. Wait several seconds for the display to activate. One device at a time can be selected for display.
  • To switch between devices, just press the selection button on the cable for the desired device. Wait several seconds for the display to change.
  • When finished, just unplug the display cables from the devices.

For instructions on how to use our microfilm and microfiche machines (located on the second floor in Government Documents) please refer to the How to use the Microfilm ScanPro 2000 and How to use the Minolta Microfilm Machine guides.

Many group study rooms have monitors you can connect to and RL 1045, the Technology Enhanced Collaboration Space (TECS) offers multimedia presentation equipment and ample meeting space. Both group study pods near Port City Java are equipped with The Extron TeamWork® 601 (Collaboration station).

See Group Study Room Descriptions.


 The following equipment is available to check out at TAC on the first floor of Randall Library:

For more information, please see https://uncw.teamdynamix.com/TDClient/KB/ArticleDet?ID=11558.

  • There are 11 collaboration stations located on the first floor of the Randall Library near the TAC area. 
  • The collaboration stations consist of 6 PCs, 5 Macs, and 3 scanners. They all have Adobe CS6 Design Standard (InDesign, Photoshop, Illustrator, and Acrobat X Pro) and TI-84 Plus Calculator emulator as well as access to SPSS, SAS, and various other software titles through Horizon.
  • There are also 5 video editing stations in the TAC Area.
  • The video editing stations consist of 2 PCs and 1 Mac with dual displays and 2 Macs with single display. All have video conversion equipment and editing software.

Software on Computers

  • 7-Zip
  • Adobe Acrobat DC
  • Adobe Digital Editions 4.5
  • ArcGIS 10.7.1 for Desktop
  • Audacity 2.1.3
  • GIMP 2.8.6
  • Google Chrome
  • IBM SPSS Statistics 24
  • JMP Pro 13
  • Microsoft Office 365 ProPlus
  • Mozilla Firefox
  • Notepad++
  • Pharos iPrint
  • R 3.4
  • RStudio 1.0.143
  • Read&Write Gold 11

Computers on the second floor, outside of the Graduate Study Lounge and the Quiet Study Lounge, have the Adobe Creative Cloud. Read more about accessing Adobe Creative Cloud applications.

GIS stations in the Learning Commons have:

  • Regular Arc GIS desktop 10.7.1
  • Arc GIS Pro
  • ENVI 5.5.2
  • ERDAS Imagine 2018

VMWare Horizon

Whether you are on or off campus, using a PC, Mac or mobile device, you can access UNCW software through Horizon. The Horizon client is installed on Randall Library computers. 

  • Access 2016
  • Acrobat Reader DC
  • ArcCatalog 10.5.1
  • ArcGlobe 10.5.1
  • ArcMap 10.5.1
  • ArcScene 10.5.1
  • Cisco Packet Tracer
  • Excel 2016
  • Firefox
  • Google Chrome
  • IBM SPSS Statistics 25
  • Internet Explorer
  • Maple 2018
  • Maple 2018 Help
  • MATLAB R2018a
  • Microsoft SQL Server Management Studio 17
  • Notepad
  • OneNote 2016
  • Outlook 2016
  • PowerPoint 2016
  • Publisher 2016
  • R x64 3.5.1
  • Remote Desktop Conenction
  • Renew SAS Software 9.4
  • SAS 9.4 (English)
  • SAS Enterprise Guide 7.1 (64-bit)
  • SAS Enterprise Miner Workstation 14.1
  • SAS IML Studio 14.1
  • SAS Studio 3.5
  • Visual Studio 2017
  • Webnow - IE 11
  • Word 2016


  • E-mail will be set up for new students 5 business days after registration.
  • Your student e-mail address is your initials followed by four randomly generated numbers.
  • To find your e-mail address, go to UNCW SeaPort at https://myseaport.uncw.edu/ and follow the steps listed under the log in boxes.
  • This and more IT info for students at http://uncw.edu/itsd/living/.


Walk-In hours are typically:

        Monday - Thursday: 8:00 am - 12:00 am

        Friday: 8:00 am - 6:00 pm

        Saturday: 12:00 pm - 6:00 pm

        Sunday: 10:00 am - 12:00 am

Please visit the TAC help page for additional information. Equipment checkout is available anytime TAC is open. Hours may vary during finals.


UNCW has purchased Adobe Creative Cloud for all students and 25% of faculty and staff. Learn more about how to access Adobe Creative Cloud.

Computers on the second floor of Randall Library (PDF), except for the quiet lounge and graduate student lounge, have access to Adobe Creative Cloud, including Photoshop, Illustrator, InDesign, and Dreamweaver. Read more about software available at Randall Library

Computers located next to TAC also have Adobe Creative Cloud applications. 

You can charge your iPhone, Android, iPad or other tablets at TAC, compliments of UNCW ITS:

  • Charging Kiosk: provides six secure lockers to store your device while it charges so you can leave your device safely unattended. The Charging Kiosk is located near the bathrooms on the first floor.
  • Charging Area: provides four charging stations so you can charge your mobile device while working on your laptop or studying. The Charging Area is located by TAC on the first floor.
  • Check out a portable battery at TAC.

As of June 2017, TAC discontinued checking out headphones due to maintenance and durability issues. You can purchase headphones from TAC Repairs.

Please see https://uncw.teamdynamix.com/TDClient/KB/ArticleDet?ID=11558

Headphones for visitors are secured to the visitor computers; available for use when using the computers.