How do I receive materials ordered through Interlibrary Loan?

icon of an exclamation markDue to renovation and expansion-related building changes starting May 8, 2024, the library building will be closed. Some of the information on these FAQ pages may be affected. Library services are being offered virtually and at the temporary Library Help Desk in the front entrance of the library. Read more about Summer 2024 modified service plans

  • Current faculty and staff may choose to have items sent to their office through campus mail by selecting "Mail to Campus Address" as the delivery method in their ILL account profile.
  • Undergraduate and Graduate students will receive an email notification or text message and instructions when an article is available for download from their ILL account. When a loan is received, an email notification or text message is sent when the item is available for pickup at the Library Help Desk in Randall Library.
  • Distance Education faculty and students will be prompted to enter their current mailing address when creating their ILL account. Items will be mailed via UPS with return shipping provided.
  • Graduate students completing degree requirements outside of the Wilmington area may set their ILL account status to “Distance Ed Grad” and provide their current mailing address. Items will be mailed via UPS with return shipping provided.
  • Graduate students based at the Center for Marine Science may have items sent to them at CMS Myrtle Grove through campus mail. In their ILL account, students should select “CMS” as their department/major, set their status as “Distance Ed Grad,” and enter CMS/Myrtle Grove as their address.