Library FAQ

Unaffiliated borrowers may check out materials by purchasing a NC Adult Resident Borrower's Card or North Carolina Community College student card. More information can be found in the given links. You may also call us at 910-962-3270.

As a student in the UNC system, you are eligible for a free Cooperative Borrower's card as long as you are in good standing with your home university's library. Please see our policy page for further details and requirements.

Yes, Randall Library is a public facility and welcomes high school students to use its information resources in the building. View our High School Students policy for more information.

In order to use your borrowing privileges, you need to present a valid form of identification at check-out, such as the University OneCard for faculty, staff, or students, a borrower's card for visitors, or a state-issued picture identification card (e.g., a driver's license).

For more information, please see http://library.uncw.edu/policies/borrowing_policies

  • 4 visitor computers are located on the first floor of the library.
  • Visitors must register for a free account at the Circulation Desk.
  • The session time limit on these computers is one hour, and visitors are limited to a total of two hours daily.
  • These computers have internet access and MS Word, PowerPoint, Excel and Access software. There is no other software available on these computers.

Yes. Just select “seahawkguest” from your wireless connections on your laptop. Read more about wifi access. 

For visitors from affiliated institutions, you can select the eduroam network. Use your home institution credentials to login and get internet access, as well as access to library resources.

Visitor computer users can save materials either by emailing to your personal email account (ex. Yahoo, Gmail, etc.) or by saving to a CD ROM or flash drive (you will need to bring your own). Visitor computers are not equipped with floppy or zip drives and do not allow downloading software.
 

 

  • If you are not a UNCW student, faculty or staff member, you can use the Visitor Lot located off Riegal Road and Price Drive (near the intramural fields). 
  • There are also a few metered spaces in the Library Lot on the north side of the library off Randall Drive. 
  • More information on parking can be found at http://uncw.edu/parking/visitorparking.html.
  • For UNCW faculty, staff and students, you can use any iPrint machine to make copies. 
  • Visitors or guests can make copies using the visitor copier/printer with their visitor or guest printing card. Or, use the coin operated copier (black and white only) located in the Learning Commons.
  • “One Minolta Microform copier ($.10 a copy) is located on the second floor near Government Documents. Two other Digital Microform Machines connected to iPrint are located on the first and second floors.
  • High-volume copying may also be done the iPrint Business Center, located in the back of Randall (near TAC).

You can find driving directions, campus maps, parking information and a detailed Google map on this page: http://library.uncw.edu/directions

To check the hours for a specific day, see the library hours calendar.

Hours vary during the summer, and when classes are not in session.

During the semester, access between 10:00pm - 7:00am Sunday - Thursday and 6:00pm - 9:00pm on Fridays is restricted to UNCW students, faculty, and staff.

If you have a NC Resident's or other type of visitor Borrower's Card, you login to your Library Account by entering:

  • Your last or first name:
  • Your ID (barcode from your Card)
  • Your Library PIN

What if I have forgotten my Library PIN?
How do I create my library PIN?

If you have a Borrower's Card, but are not a current UNCW student, staff or faculty, you will need a Library PIN to  renew materials online that you have checked out. To create your PIN:
  1. Access the PIN Login screen
  2. Enter your first or last name
  3. Enter your ID (the barcode on your Borrower's Card)
  4. Enter a library PIN up to 30 letters, numbers, or both. Do not use symbols.
  5. If this is the first time you have set a PIN, the next screen will ask you to enter the PIN twice.
  6. Your PIN is now set.

If you have any difficulty, please contact the Research Help Desk at 910-962-3760. 
 

  • Visit this page to request a PIN reset.
  • An email will be sent to your email address with a link that will allow you to choose a new library PIN.
  • Your Library PIN will allow you to View your Library Account and renew items.