Library FAQ
Unaffiliated borrowers may check out materials by purchasing a NC Adult Resident Borrower's Card or North Carolina Community College student card. More information can be found in the given links. You may also call us at 910-962-3270.
As a student in the UNC system, you are eligible for a free Cooperative Borrower's card as long as you are in good standing with your home university's library. Please see our policy page for further details and requirements.
Yes, Randall Library is a public facility and welcomes high school students to use its information resources in the building. View our High School Students policy for more information.
In order to use your borrowing privileges, you need to present a valid form of identification at check-out, such as the University OneCard for faculty, staff, or students, a borrower's card for visitors, or a state-issued picture identification card (e.g., a driver's license).
For more information, please see http://library.uncw.edu/policies/borrowing_policies.
- 4 visitor computers are located on the first floor of the library.
- Visitors must register for a free account at the Library Help Desk.
- The session time limit on these computers is one hour, and visitors are limited to a total of two hours daily.
- These computers have internet access and MS Word, PowerPoint, Excel and Access software. There is no other software available on these computers.
Yes, the library has visitor computers and a guest iPrint printer on the first floor. For step by step instructions on printing as a vistor, please see the iPrint for Visitors and Guests FAQ.
Yes. Just select “seahawkguest” from your wireless connections on your laptop. Read more about IT services for visitors.
For visitors from affiliated institutions, you can select the eduroam network. Use your home institution credentials to login and get internet access, as well as access to library resources. Read more about eduroam access.
Visitor computer users can save materials either by emailing to your personal email account (ex. Yahoo, Gmail, etc.) or by saving to a flash drive (you will need to bring your own). Visitor computers are not equipped with floppy or zip drives and do not allow downloading software.
Color printing is available from all iPrint stations. You may choose to print in color from any of the library’s computers.
- When sending the print job, select the COLOR print driver (the default is the B&W driver).
- When using My Print Center, in the “print options” section, select the option for “color.”
- Pick up your print job.
UNCW gives students an allotted amount of free prints each semester and color copies are also available. Visitors and Guests can also use iPrint.
- For printing costs for students, please see How Much Is Printing? on the iPrint FAQs webpage.
- For printing costs for visitors, please see iPrint for Visitors & Guests on the iPrint FAQs webpage.
For more information about iPrint and printing services, see the iPrint website.
- If you are not a UNCW student, faculty or staff member, you can use the Visitor Lot located off Riegal Road and Price Drive (near the intramural fields).
- There are also a few metered spaces in the Library Lot on the north side of the library off Randall Drive.
- More information on parking can be found at https://uncw.edu/seahawk-life/services/parking-transportation/parking/visitor-parking.
- For UNCW faculty, staff and students, you can use any iPrint machine to make copies.
- Add money to your UNCW One Card online and use iPrint money for photocopying.
- Visitors or guests can make copies using the visitor copier/printer with their visitor or guest printing card.
- See the iPrint FAQs for Visitors & Guests.
- There is a Digital Microform Machines connected to iPrint on the first floor.
- High-volume copying may also be done the iPrint Business Center, located in the back of Randall.
You can find driving directions, campus maps, parking information and a detailed Google map on this page: http://library.uncw.edu/directions
To check the hours for a specific day, see the library hours calendar.
Hours vary during the summer, and when classes are not in session.
During the semester, access between 10:00pm - 7:00am Sunday - Thursday and 6:00pm - 9:00pm on Fridays is restricted to UNCW students, faculty, and staff.
If you have a NC Resident's or other type of visitor Borrower's Card, you login to your Library Account by entering:
- Your last or first name:
- Your ID (barcode from your Card)
- Your Library PIN
What if I have forgotten my Library PIN?
How do I create my library PIN?
- Access the PIN Login screen
- Enter your first or last name
- Enter your ID (the barcode on your Borrower's Card)
- Enter a library PIN up to 30 letters, numbers, or both. Do not use symbols.
- If this is the first time you have set a PIN, the next screen will ask you to enter the PIN twice.
- Your PIN is now set.
If you have any difficulty, please contact the Research Help Desk at 910-962-3760.
- Visit this page to request a PIN reset.
- An email will be sent to your email address with a link that will allow you to choose a new library PIN.
- Your Library PIN will allow you to View your Library Account and renew items.
Frequently Asked Questions
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