What happens if I damage or lose a library item?


If an item is damaged or lost, repair or replacement costs will be assessed in addition to a $15 non-refundable overdue fee. Please note that water damage cannot be repaired and must be replaced.

Randall Library is unable to accept replacement items in lieu of payment for lost or damaged items due to variations in format, edition, and condition, as well as associated costs of evaluation and processing. Patrons should pay any applicable replacement costs and fines. Please contact Jeanne Cross (crossj [at] uncw.edu), Coordinator of Collection Development, for further information.

For more information, please see our Borrowing Policies.