What if I damage an ILL item?

icon of an exclamation markDue to renovation and expansion-related building changes starting May 8, 2024, the library building will be closed. Some of the information on these FAQ pages may be affected. Library services are being offered virtually and at the temporary Library Help Desk in the front entrance of the library. Read more about Summer 2024 modified service plans

The lending library may issue a replacement invoice for any item they consider to be returned damaged. Damage can include (but is not limited to) highlighting or pen marks, coffee stains and other water damage, and torn or detached pages. 

Replacement invoices are the responsibility of the individual who borrowed the item, and charges are added to the user’s library account. Once these charges are paid, the item becomes the property of the user.

For policy information, please see https://library.uncw.edu/policies/interlibrary_borrowing