Library FAQ

Lost & found is located at the Circulation desk.

  • For UNCW faculty, staff and students, you can use any iPrint machine to make copies. 
  • Visitors or guests can make copies using the visitor copier/printer with their visitor or guest printing card.
  • There is a Digital Microform Machines connected to iPrint on the first floor.
  • High-volume copying may also be done the iPrint Business Center, located in the back of Randall.

A courtesy phone is available in the lobby of the library.

A fax can be sent and received at the iPrint Business center on the first floor of Randall Library, or at the Seahawk Mail post office in Fisher University Union.

  • When you get an email from the library stating that your material is ready for pick up, visit the Circulation Desk and tell staff you are picking up your hold. 
  • If you are a faculty or staff member, you may request that your held items be mailed to your campus address by contacting the circulation staff at 910-962-3272.
  • Books, DVDs and other physical items on course reserves are kept behind the Library Help Desk. Just bring the call number and your UNCW OneCard to the desk and ask for the item.
  • Be sure to return the course reserves item(s) to the Library Help Desk when finished.
  • Most items checked out from Randall Library, including Interlibrary Loan items, may be returned to the Circulation desk when the library is open or deposited in one of our two item return stations when the library is closed. 
  • We have one item return box by the Library Lot (directly beside the library) and an item return slot in the wall to the left of the library's main entrance. 
  • Items with very limited check-out periods, such as course reserve materials, and fragile or temperature-sensitive items should be returned directly to the Circulation desk whenever possible. 
  • You do not need to present ID when returning items.


Disposable, single-use headphones are available at the Library Help Desk.


  • Group study rooms are available for groups of two or more on the first and second floors of the library. See first floor map and second floor map for locations.
  • They can be reserved online via our Group Study Room Reservations calendar.
  • The rooms may be reserved and used by currently enrolled students, staff and faculty of UNCW.
  • Reservations are for a maximum of two hours a day per group, and no more than 2 reservations per group per week.
  • Reservations can be made up to 2 weeks in advance.
  • View our Group Study Room Use and Reservation Policies page for more information.

Yes. Randall Library hosts two solicitation tables on our first floor and Campus Life hosts two solicitation tables in front of our buidling. These tables can be reserved using the UNCW Campus Reservation System (EMS).

Read more about the solicitation table policy.

Bound Journals are located on the second floor. See the map.

Current Journals and Current Magazines and Newspapers are located on the first floor, near the entrance to Port City Java.  See the map.


You can charge your iPhone, Android, iPad, wireless headphones, and other technology at the charging station on the first floor.

Instructions are displayed on the screen of the station.

  1. Go to Group Study Room reservation calendar.
  2. Click on the date that you need (from the drop-down list that reads "view a different day").
  3. Click on the “1045” tab.
  4. Click on the time slot that you want to reserve.
  5. Fill out the form that follows. You can expect a reminder e-mail within 24 hours of your scheduled reservation.

View Map to locate the RL1045,

Students, staff, and faculty may check out our media viewing cart at the circulation desk for use in the library. The cart is equipped with the following:

  • Region free BluRay player
  • Standard BluRay player
  • DVD/VHS combination player
  • Headphones

You can also use the DVD/VCR and Blu-ray player in RL1045. Make a reservation for RL1045

The second floor of Randall Library has been designated a Quiet Zone. The library's Noise and Cell Phone policy and Patron Behavior are enforced in the Quiet Zone. Patrons in this space are asked to keep noise to a minimum or relocate to a group study room or the library's first floor.

  • To reserve a room, visit our Group Study Rooms reservation calendar. Click on the desired time/day in the calendar. You will be asked to login.
  • Group Study Rooms are available for groups of two or more on the first and second floors of the library.  See the first floor map and second floor map for locations.
  • They are available for reservations by UNCW students, staff, and faculty for up to 2 hours a day.
  • Please read our Group Study Room Use Policies for more information.

Yes, visit this page for library maps and help locating specific areas in the library.