Due to licensing terms, e-books cannot be borrowed or lent via interlibrary loan. Any ILL request for an e-book will be processed as a request for a physical copy (unless Randall Library already owns the e-book, in which case a link to the item will be provided via e-mail).
Borrowing from Other Libraries
Interlibrary loan requests can only be canceled between the time they are submitted and the time they are processed by ILL staff. Once a request has been sent out to potential lending libraries (in status: Submitted to Lending Libraries), it cannot be canceled by the requestor.
Current UNCW students, faculty and staff.
Interlibrary Loan is offered as a free service for eligible users because Randall Library absorbs the following costs for our campus community.
- Borrowing fees can range from $8.00-$35.00 per request, depending on the lending institution.
- Copyright fees can range from $25.00-$65.00 per article, depending on the publisher.
- Shipping rates vary by courier, weight, and destination.
Library resource sharing staff abide by the statutes outlined in Title 17 of the U.S. Code, as well as the CONTU Guidelines which aid the interpretation of Sections 107 and 108 of the U.S. Copyright Act. This process may require the utilization of the Copyright Clearance Center and commercial document suppliers to obtain as much requested material as possible.
The copyright law of the United States (title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted material. Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specific conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "Fair Use," that user may be liable for copyright infrigement. This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law.
The National Commission on New Technological Uses of Copyrighted Works (CONTU) has developed a set of guidelines to assist libraries in fulfilling their duties while adhering to copyright law. CONTU guidelines (or the "suggestion of five") permits the copying during a calendar year of no more than five articles from a single journal title, not owned by the library, dated within the past five years. This means that the Interlibrary Loan Department staff can order a total of only 5 articles from a single journal title dated within the past 5 years regardless of how many users request articles from the same journal title. For articles obtained in excess of this number, the Library must pay a fee to the Copyright Clearance Center or must purchase the articles from a commercial vendor. Any costs exceeding $30.00USD per request are the responsibility of the user requesting the material.
Overdue interlibrary loans damage our reputation with other libraries and inhibit our ability to successfully borrow materials for all faculty, staff, and students. You will receive several warning notices before your borrowing privileges are suspended. Borrowing privileges are reinstated once an overdue item is returned unless we have received a final replacement invoice for the item from our lender. You will be notified via email when a final replacement invoice is pending.
Once the final invoice is issued, replacement charges and billing fees will be added to your library account and the item can no longer be returned. At this point, ILL privileges may be suspended indefinitely. Unpaid charges are transferred to student accounts and can inhibit registration, graduation, and transcript requests. Replacement charges issued by lending libraries typically far exceed the market cost of the item, and invoices are non-negotiable.
The lending library may issue a replacement invoice for any item they consider to be returned damaged. Damage can include (but is not limited to) highlighting or pen marks, coffee stains and other water damage, and torn or detached pages.
Replacement invoices are the responsibility of the individual who borrowed the item, and charges are added to the user’s library account. Once these charges are paid, the item becomes the property of the user.
For policy information, please see https://library.uncw.edu/policies/interlibrary_borrowing
The due dates for interlibrary loan items are set by the lending library, and do not conform to Randall Library's checkout periods for items from our own collection. The typical lending period for an ILL item is 4-6 weeks, although some libraries will grant more or less time depending on their institution's policies. An item's due date will be printed on the paper strap attached to the item for customer reference.