Privacy Policy

Protecting the privacy of library users is important.  This policy statement explains how Randall Library operates with regard to various privacy issues.  The library is bound by federal law, state law and professional ethics to ensure open access to information.  The confidentiality of library use extends to your encounters with library personnel.  Librarians and staff treat all requests in a serious and professional manner.  

Personally Identifiable Information:

The library's computer system is designed to collect only that information needed to conduct regular library business, and to retain it only as long as necessary.  We do not share this information with outside parties except as required by law.

Public Workstations

The library does not maintain a log of who uses public workstations.  Randall Library is not responsible for the privacy practices of websites accessed from the public workstations. 

Licensed Databases

The library receives usage statistics from most of its licensed databases, some of which report the IP address of the workstation used for access.  No attempt is made to identify individuals using the databases.  As soon as usage statistics are compiled, detailed statistics are discarded. 

Google Analytics

Randall Library's web site uses Google Analytics to analyze web site traffic. When you visit the web site, Google Analytics may store some or all of the following information: the Internet address (IP address) from which you access the web site, date and time, the Internet address of the web site from which you linked to our site, the name of the file or words you searched, items clicked on a page, and the browser and operating system used. This information is used to measure the number of visitors to the various sections of our site and identify system performance or problem areas. We also use this information to analyze patterns of usage and to make the site more useful. However, this information is not used for associating search terms or patterns of site navigation with individual users, and no personal information is collected in this process. For more information about Google Analytics, please consult Google’s privacy policy.

The library also complies with the UNCW Information Technology Services Division policy for Responsible Use of Electronic Resources.