Starting December 16, UNCW Library will be using modified services through the end of the university’s Winter Break. The Randall Hall building will be closed beginning December 16 while electrical upgrades are completed, and will reopen on January 2. During this time, you may access modified library services in the Discovery Hall building. Details are listed below:
Library Help Desk
The Library Help Desk, where you go to check out, pick up, and return library items, and to ask in-person research help questions will move to the first floor of Discovery Hall, at the current Library Technology Desk. Visit the Library Help Desk from 9am - 5pm M-F.
Getting Materials
The print and physical media library collection will be unavailable for physical browsing, but UNCW faculty, staff, and students can continue to check out items by placing requests in the library online catalog. Ask us to show you how to browse online. We have hundreds of thousands of ebooks, articles, reference materials, and streaming media items available for you 24/7 through the library website.
Requests will be filled within one business day (Monday – Friday). An email will let you know your item is ready for pickup. Detailed instructions on how to pick up your items will be included in your pickup notification. The pickup location will be either at Discovery Hall, or at 24-hour self-service pickup lockers outside the library.
Getting Help
Virtual reference services and reference consultations (including chat with a live person!) will be available during normal hours. Contact us by email (libref@uncw.edu), phone (910-962-3272) or chat at https://library.uncw.edu/ask.
MakerStudio
The last day for technology checkout is December 13. The studio will be open December 16-20 from 10 a.m. - 5 p.m. Normal operations will resume on January 6.
The Center for Southeast North Carolina Archives and History
The Center will be open from 10 a.m. to 2 p.m. on the following dates:
- December 16 – December 20
- January 6 – January 10
Normal operations will resume on January 13.
Other Library Services
Library Spaces Closed: All study and meeting spaces, classrooms, and technology in Randall Hall will be unavailable from December 16 to January 1.
Interlibrary loan services will be limited in preparation for winter break, see https://library.uncw.edu/ill for more details. ILL items on hold for pickup can be retrieved between the hours of 9am – 5pm at the Library Help Desk, located on the first floor of Discovery Hall.
NC Resident and Community Visitor services: The collection will be available beginning January 2. You are welcome to use our Discovery Hall spaces and wireless network.
Other Partner Services
iPrint Business Center: iPrint Business Center will be closed for winter intersession break.
Technology Assistance Center (TAC): TAC’s temporary location will be in Discovery Hall in the green study areas near the elevator. TAC’s hours will be from 8-5pm. For the most up to date information on TAC hours and location, please refer to the TAC portal.
